Patient Care Navigator & Front Desk (PT)

Patient Care Navigator & Front Desk (PT)

Part-Time 12 - 15 £ / hour (est.) No working from home possible
Pall Mall

At a Glance

  • Tasks: Greet patients, manage appointments, and handle queries with a friendly approach.
  • Company: Pall Mall Surgery, a dedicated team prioritising excellent patient care.
  • Benefits: Part-time hours, supportive environment, and the chance to make a difference.
  • Other info: Flexibility in hours may be required to support your colleagues.
  • Why this job: Join a caring team and enhance your skills in a medical setting.
  • Qualifications: Strong IT skills and sensitivity towards the public; previous experience is a plus.

The predicted salary is between 12 - 15 £ per hour.

Pall Mall Surgery in Leigh on Sea is seeking a proactive part-time receptionist for 15 hours per week. Responsibilities include greeting patients, making appointments, and addressing queries efficiently.

Ideal candidates will have strong IT skills, sensitivity towards the public, and the ability to work discreetly within a team. Previous medical receptionist experience is desirable. Flexibility in working hours may be needed to support colleagues.

Join a committed team focused on excellent patient care in a supportive environment.

Patient Care Navigator & Front Desk (PT) employer: Pall Mall

Pall Mall Surgery in Leigh on Sea is an excellent employer, offering a supportive work culture where team members are dedicated to providing exceptional patient care. With flexible working hours and opportunities for professional growth, employees can thrive in a collaborative environment that values sensitivity and discretion. Join us to make a meaningful impact in the community while enjoying a fulfilling part-time role.

Pall Mall

Contact Details:

Pall Mall Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Patient Care Navigator & Front Desk (PT)

Tip Number 1

Make sure to research Pall Mall Surgery before your interview. Knowing their values and how they prioritise patient care will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice common interview questions related to patient care and front desk responsibilities. We can help you with mock interviews to boost your confidence and ensure you’re ready to impress!

Tip Number 3

Showcase your IT skills during the interview. Bring examples of how you've used technology to improve efficiency or enhance patient interactions in previous roles.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and reinforce your enthusiasm for joining their supportive team.

We think you need these skills to ace Patient Care Navigator & Front Desk (PT)

Proactive Attitude
Receptionist Skills
Appointment Scheduling
IT Skills
Public Sensitivity
Discretion
Teamwork

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role that involves patient interaction.

Tailor Your CV:Make sure to tailor your CV to highlight relevant experience, especially if you've worked in a medical receptionist role before. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your IT skills and any previous patient care experience.

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be addressing queries from patients. Avoid jargon and make it easy for us to see why you're a great fit!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!

How to prepare for a job interview at Pall Mall

Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of a Patient Care Navigator & Front Desk role. Familiarise yourself with the tasks like greeting patients and managing appointments. This will help you demonstrate your knowledge and enthusiasm for the position.

Showcase Your IT Skills

Since strong IT skills are essential for this role, be prepared to discuss your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve efficiency in previous roles, share those during the interview.

Demonstrate Sensitivity and Discretion

In a medical environment, sensitivity towards patients is crucial. Think of examples from your past experiences where you handled sensitive situations with care. This will show that you can maintain professionalism and discretion while working within a team.

Be Flexible and Team-Oriented

Flexibility in working hours is mentioned in the job description, so be ready to discuss your availability. Highlight your ability to support colleagues and adapt to changing needs, as this will reflect your commitment to being a valuable team member.