At a Glance
- Tasks: Support healthcare teams and improve patient care through coordination and administration.
- Company: Join a dedicated team at SS9 South PCN, focused on quality healthcare.
- Benefits: Part-time role with flexible hours and the chance to make a real difference.
- Other info: Opportunity for personal growth in a supportive environment.
- Why this job: Be part of a team that enhances healthcare delivery and supports local patients.
- Qualifications: Experience in healthcare administration and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
SS9 South PCN has an opportunity for a care co‑ordinator/healthcare assistant to join our team on a part‑time basis of 30 hours a week. The role is based across Pall Mall and Highlands Surgery, Leigh on Sea. The post‑holder will provide extra time, capacity, and expertise to our practice teams, helping us improve the care we provide to our patients.
Responsibilities
- Support SS9‑South PCN in the delivery of high‑quality primary health care projects and systems.
- Support the management teams and Clinical Director to ensure the smooth running of the PCN operations.
- Co‑ordinate attendance for the SS9‑South PCN in meetings with external stakeholders, ensuring appropriate personnel attend in relation to PCN services.
- Co‑ordinate the delivery of seasonal Covid vaccination programmes including ordering, arranging mutual aid, and reporting to the ICB.
- Oversee the delivery of the Enhanced Access programme, setting rota’s, sourcing and agreeing staff allocations, and undertaking any required reporting to the ICB.
- Support rota and allocations for the ECP teams and provide daily support for allocation of visits and route planning.
- Liaise with practices’ own administrators regarding PCN staff availability, ensuring PCN staff rotas are aligned and available within the practices.
- Support the SS9 South PCN and associated teams with delivery of services to housebound patients, which may include driving and chaperoning where appropriate.
- Provision of HCA support to housebound patients including phlebotomy, blood pressures, diabetic foot checks and other relevant services within own range of competencies.
If you are a skilled care co‑ordinator, with excellent person‑centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.
Qualifications
- Proven experience as a GP surgery or healthcare administrator.
- Excellent knowledge of SystmOne software.
- Strong analytical and reporting skills with meticulous attention to detail.
- Ability to effectively manage competing priorities and deadlines.
- Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
- Background in healthcare administration preferred.
- Excellent written and verbal communication abilities.
- Passionate about improving healthcare through technology.
- Ability to work as part of a team.
Legal Requirements
- Disclosure and Barring Service Check.
- Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
HCA/Care Co-ordinator employer: Pall Mall
SS9 South PCN is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture centred around collaboration and innovation, employees benefit from flexible working hours and opportunities to enhance their skills in a dynamic healthcare environment. Located in the vibrant community of Leigh on Sea, our team is dedicated to delivering high-quality care while fostering a positive atmosphere for both staff and patients.
StudySmarter Expert Advice🤫
We think this is how you could land HCA/Care Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field and let them know you're on the lookout for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the SS9 South PCN and its values. Show us that you’re not just another candidate; demonstrate your passion for improving patient care and how your skills align with our mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with SystmOne and your ability to manage competing priorities effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at SS9 South PCN.
We think you need these skills to ace HCA/Care Co-ordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HCA/Care Co-ordinator role. Highlight your relevant experience in healthcare administration and any specific skills that match the job description, like your knowledge of SystmOne or your ability to manage competing priorities.
Showcase Your Passion:Let us see your enthusiasm for improving healthcare through technology! In your application, mention any projects or experiences that demonstrate your commitment to enhancing patient care and how you can contribute to our team at SS9 South PCN.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Pall Mall
✨Know Your Stuff
Make sure you brush up on your knowledge of SystmOne software and any relevant healthcare administration practices. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Demonstrate Team Spirit
This position requires working closely with a team, so be ready to share experiences where you collaborated successfully. Highlight your ability to support others and contribute to a positive team environment.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, like managing competing priorities or coordinating vaccination programmes. Prepare to discuss how you'd handle these situations, showcasing your problem-solving skills and attention to detail.
