Lead Ward RGN in Newton-le-Willows

• Ensure highest possible care is given to patients
• Discounted Private Health Care and Treatment
• Medicash- Reimbursement for your healthcare needs
• Day off for you birthday (qualifying period required)
• Access to Perkbox discount retailer with 1000’s of money saving vouchers
• Growing organisation with continuous opportunities and personal development

Company Summary

In 2010, Pall Mall was born, a family run business with a clear vision.Fast forward 16 years and we have spearheaded the business, treblingourworkforce along the way and laying down clearandambitious growth plans for the future.

Our purpose is to provide on-demand, high quality private healthcareand cosmetic surgerythat meets the needs and expectations of patients and our vision is to be recognised and respected as the most patient-centric private healthcare provider in the north-west, by providing our patients with the best possible care, treatment and outcomes.

We’ve provided more details about the hospital below.

TheHospital – Newton-le-Willows:

After opening in 2013, our hospital has transformed significantly over the decade. The hospital has5 key departments:

Theatre(2x GA theatres & 1x Minor Ops Room)

Ward (2x wards: 5 en-ensuite beds & 6 en-suite beds)

Radiology

Administrative Services

Theatre - we have two general anaesthetic theatres where we predominantly perform cosmetic surgery procedures (Breast Augmentation, Abdominoplasty, Rhinoplasty, Liposuction and more), though we also perform other procedures across Gynaecology, Urology and ENT.

We perform smaller, local anaesthetic procedures (VASER liposuction, mole removals, etc) in our minor ops room.

Ward – supporting our theatres we have two wards with beautiful en-suite bedrooms: 6 on the top floor, 5 on the middle floor.

Radiology – we’re proud to run a full radiology suite inclusive of static MRI, CT, X-Ray and Mammography machines.

Outpatient Clinic – ourOutpatientClinic has5 consulting rooms where our nurses, consultants and surgeons performmedical and cosmeticconsultations and deliver pre-operative and post-operative care to our patients.

Administrative services – finally, we have a team of Front of House Receptionists and Theatre Bookings Coordinators who look after our patients by booking appointments, arranging tests, sharing results and generally managing the patient journey.

Related departments & sites – supporting our hospital we have a small number ofsatellite clinics (similar to the Hospital’s Outpatient Clinic) who refer patients to us, as well as teams across: finance, marketing, facilities, patient experience, patient bookings and quality assurance/HR.

Core Responsibilities

As aLeadWardRGN, you will ensure the maintenance and management of the clinical ward to ensure the highest possible care is given. To ensure safety and patient care is paramount and to the highest quality.

Managing and developing the ward functions to improve processes and efficiency. Strong, professional leadership is needed at this level. It is crucial to the quality of care, staff morale and the learning environment.

The post holder will adhere to NMC Code of Practice at all times and ensure ward compliance with and application of hospital policies and procedures.

Responsibilities expected of the Lead Ward RGN:

In the absence of theWardManager carry out all payroll tasks for permanent and agency staff.

Complete and update the ward off duty depending on business need.

Liaise with all other departments on a daily basis to discuss hospital matters.

Attend dailyoperational meeting to provide ward related updates

Interview and induct new staff members.

Ensure all audits andstafftraining is up to date.

Duties also include:

• Delivery of up-to-date evidence-based care to patients and carers
• To monitor the practice and effectiveness of nursing actions, ensuring these are carried out with full regard for the safety of the patient and staff involved
• To ensure that delegation of tasks is performed equitably, effectively, in accordance with the nurse’s individual skills, development needs and within clear parameters of responsibility
• To provide specialist nursing advice or nursing practice within the ward/ department
• To evaluate the effects of nursing actions and plan improvements for the benefit of the service
• Clear and established direction and purpose, inspire, motivate and empower ward/department team around the common goals to produce real improvements in clinical practice, quality and services
• To establish and maintain a high profile with patients, carers and all staff, involving, advising and using counselling skills as required
• Contribute to the reduction of healthcare acquired infection by ensuring a high standard of infection control practice in the light of research current best evidence and legislation
• To assist in the development of continuous quality initiatives to improve care of patients
• To provide support and guidance to junior staff members
• Plan/ implement and monitor nursing care of individual patients

Quality Improvement

• Understand job role and scope and identify how this can be developed over time
• Maintain continual professional development in quality improvement, make recommendations on how quality in the organisation can be improved
• Raise quality concerns and related risks with the relevant people and re-evaluate to ensure improvements have been made
• Agree with others how practice could develop to improve quality and provide the appropriate support as service changes

Clinical Governance

• Ensure compliance with policies, procedures and clinical guidelines for self and others
• Continually monitor standards of care and contribute to improvement of care, through benchmarking, audit and research.
• Communicate effectively and share best practice with the multidisciplinary team & others
• To be aware of duties and responsibilities in relation to clinical risk management

Our HEART values

We will…

• Remain a compassionate employer that values your skills and input to the business
• Recognise your successes
• Provide training and further development opportunities where applicable
• Remain committed to our company PACCT values and provide a safe and inclusive work environment

Helpful
Being helpful means going the extra mile to support each other and our patients. It’s about being there when someone needs guidance, offering assistance without hesitation, and always looking for ways to make things better for others

Empathetic
Being empathetic means truly listening and seeing things from someone else’s perspective – whether that’s a patient needing reassurance or a colleague who’s having a tough day. It’s about making sure people feel understood and cared for.

Accountable
Being accountable means taking ownership of your actions and commitments. It’s about following through on what you say you’ll do and holding yourself to the highest standards – whether for a patient or a teammate.

Resourceful
Being resourceful means staying adaptable, creative and proactive in solving problems. It’s about thinking outside of the box and finding, smart, effective solutions to meet the needs of our patients and team.

Teamwork
Teamwork means working side-by-side, supporting each other and combining our strengths to create an environment where everyone can thrive. When we join forces we can provide a better experience for our colleagues and reach new levels of success as a team.

Diversity and inclusion at Pall Mall:

As a responsible employer, Pall Mall is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong with togetherness. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of our patients.

Interview

Successful applicants will be invited to an interview at our Manchester Office – we can’t wait to meet you!