At a Glance
- Tasks: Support our management team with various administrative processes in a dynamic healthcare environment.
- Company: Join Pall Mall Medical, a family-run business passionate about patient care and employee support.
- Benefits: Enjoy competitive salary, 25 days leave, birthday off, and flexible benefits.
- Other info: Be part of an ambitious team committed to diversity and inclusion.
- Why this job: Make a real impact in private healthcare while developing your career in a supportive culture.
- Qualifications: Experience in administration, strong communication skills, and a knack for problem-solving.
The predicted salary is between 25000 - 30000 £ per year.
Pall Mall was founded in 2010 as a family‑run business. Sixteen years later it has tripled its workforce and set ambitious growth plans for the future.
Our purpose is to provide on‑demand, high quality private healthcare and cosmetic surgery that meets patients’ needs and expectations.
We aim to be recognised as the most patient‑centric private healthcare provider in the north‑west, delivering the best possible care, treatment and outcomes.
Job Role
Senior Administrative Assistant – supporting the management team at our private hospital and healthcare facility with a variety of administrative processes.
- Key Qualities
- Excellent interpersonal skills
- Strong organisational skills; ability to work to deadlines
- Computer literate with good working knowledge of MS Office (Word, Excel & Outlook)
- Excellent written and verbal communication skills
- Ability to multi‑task
- Problem solver, with the ability to think outside the box
- Experience in a similar role essential
- Experience in sensitive data management, complaints & incidents handling
Responsibilities
- Provide administrative support to managers and employees.
- Assist with incident/complaint investigations and draft reports/responses.
- Log and upload information to CRM systems; administer CRM.
- Draft letters.
- Manage subject access requests and medical records administration.
- Handle financial and invoice administration.
- Manage petty cash administration and reconciliation.
- Assist with banking.
- Vet CVs for management review.
- Support audits and data collection.
- Assist with administrative team rotas.
- Arrange meetings by scheduling times, booking rooms, managing diaries.
- Liaise with staff, consultants and clinicians professionally and confidentially.
- Take, draft and distribute meeting minutes.
- Collate and prepare documents – meetings, letters, engagement letters, reports, proofs – in line with corporate image policy.
- Help managers organise their papers and confidential filing (e. g., HR related).
- Any other duties deemed necessary for the business.
- Health and Safety
You have a legal responsibility not to endanger yourself, your fellow employees and others by your individual acts or omissions.
Compliance with all health and safety policies and procedures is required.
Data Protection
Information collected within the company is confidential.
Unauthorized use or disclosure of patient or other information is a dismissible offence and may result in prosecution under the Data Protection Act 1998.
Risk Management
Awareness of risk management processes, including assessment, monitoring and improvement of systems, is expected to increase patient safety and service quality.
Equality and Diversity
Adherence to principles of fairness and equality is required.
Respect for the dignity of patients, the public and colleagues is mandatory, and bullying, harassment, violence or aggression is not tolerated.
Appraisals and Performance Management
Full participation in appraisal and performance management processes, including preparation and attendance at interviews and completion of related documentation.
Security
Work within security policies and procedures. Wear official identification badges. Protect patients, staff, visitors and property.
No Smoking
The company promotes a No Smoking Policy. Smoking is not permitted within company premises.
Why Join Pall Mall Medical?
We are passionate about caring for both our patients and our people. When teams feel valued, supported and empowered, they deliver exceptional care.
Benefits
- Competitive salary
- 25 days annual leave plus Bank Holidays
- Birthday off
- Pension contribution
- Flexible benefits including discounts on shopping and food
- Ongoing training and career development opportunities
- A supportive, inclusive culture built around our HEART values
- The opportunity to play a key role in an ambitious and expanding healthcare organisation
- HEART Values
- Helpful
- We go the extra mile for patients and colleagues.
- Empathetic
- We listen, care and treat everyone with compassion.
- Accountable
- We take ownership and deliver on our commitments.
- Resourceful
- We embrace challenges and find solutions.
- Teamwork
- We achieve more by working together.
Ready to Make an Impact?
Diversity & Inclusion
We are a proud inclusive employer where everyone feels respected, valued and able to be themselves.
We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone can thrive.
If you are looking for a leadership role where you can influence patient care, develop teams and be part of an exciting period of growth, we would love to hear from you.
Join Pall Mall Medical and help shape the future of private healthcare.
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Bank Receptionist in Newton-le-Willows employer: Pall Mall Medical
Pall Mall Medical is an excellent employer located in Newton-le-Willows, offering a supportive work culture that prioritises teamwork and employee well-being. With opportunities for professional growth and development, you will be part of a dedicated team that values your skills and contributions, ensuring a rewarding experience as you help facilitate patient journeys in a dynamic healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist in Newton-le-Willows
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Bank Receptionist in Newton-le-Willows
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Pall Mall Medical.
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Research and Reflect:Before hitting that 'apply' button on Pall Mall Medical's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Pall Mall Medical
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Pall Mall Medical.
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✨Show Your Passion for Finance
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✨Network with Industry Professionals
Before your interview, reach out to current or former Pall Mall Medical employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
