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- Tasks: Drive revenue growth and strengthen member relationships in the North East/Scotland region.
- Company: Join Pall-Ex Group, a leading logistics network known for innovation and collaboration.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive team culture.
- Why this job: Make a real impact in a dynamic role with autonomy and flexibility.
- Qualifications: Experience in sales or business development, strong relationship-building skills required.
- Other info: Be part of a forward-thinking team that values your ideas and contributions.
The predicted salary is between 36000 - 60000 £ per year.
Pall-Ex Group, an award-winning logistics network with four subsidiary hubs throughout the UK, is a leading force in the industry, transporting over 35,000 pallets daily across the globe via a trusted network of international logistics partners. The company is known for its innovative technology, first-class service, and commitment to empowering shareholder SMEs. Pall-Ex’s collaborative ethos is encapsulated in its motto: "Working together, Winning together, Stronger Together.”
Location: Regional - North East / Scotland (with national travel when needed)
Reports to: National Sales Manager
Team: Regional Commercial Managers / Account Managers / Analytics team
Overview: The Regional Commercial Manager plays a pivotal role in delivering sustainable revenue growth, strengthening member relationships, and driving commercial excellence across their region. This is a hands-on, strategically focused role responsible for developing new business, supporting existing members, and ensuring high commercial standards across the Pall-Ex network.
Commercial Growth & Business Development:
- Deliver regional sales targets through a blend of new business development and strategic account management.
- Identify, qualify, and convert new opportunities within the region, ensuring alignment with network capacity and capability.
- Support members with targeted commercial activity, including pricing, tender support, customer meetings and onboarding.
- Build and maintain a healthy commercial pipeline, accurately forecasting volumes.
- Prepare and deliver commercially compelling proposals and presentations.
- Support members and customers with access to the Group’s wider 3PL solutions, including warehousing, fulfilment, and value-added services.
- Promote and facilitate the international offering across Europe and global lanes.
Member Engagement & Relationship Management:
- Act as the primary commercial contact for all members within the region, offering guidance, support, and insight.
- Conduct regular member reviews, identifying opportunities for growth, improvement, and collaboration.
- Support members with service issues, contractual queries, and escalation management.
- Encourage best practice across the network, ensuring consistency in service, communication, and commercial approach.
- Promote the value of national accounts, supporting integration and ongoing management.
Operational Collaboration:
- Work closely with Operations to ensure network capability aligns with commercial commitments.
- Identify pinch points, capacity challenges, and service constraints.
- Support the regional balancing of freight profiles, improving pallet mix and cost-to-serve performance.
- Attend regional and national hub meetings, representing the commercial view.
Data, Reporting & Insight:
- Analyse regional performance using internal pallet profiling tools.
- Provide insights into regional challenges, trends, and opportunities.
- Track performance of new accounts to ensure smooth onboarding, early problem identification, and retention.
- Maintain accurate CRM data, including pipeline, activities, and forecasts.
Customer Experience & Retention:
- Lead customer-facing meetings, representing the network professionally and credibly.
- Conduct site visits and service reviews to understand customer requirements and challenges.
- Ensure seamless onboarding of new accounts.
- Proactively address retention risks, service concerns, and member-related issues.
Skills & Experience:
- Previous experience in a commercial, sales, or business development role — ideally within transport, logistics, or a similar B2B environment.
- Strong relationship-building skills with the ability to influence at all levels.
- Excellent understanding of pricing, customer profiling, and commercial negotiation.
- Experience preparing proposals, tenders, and presentations.
- Analytical mindset with confidence in interpreting data, producing insights, and making commercially informed decisions.
- Ability to work independently, manage a large region, and prioritise effectively.
- Comfortable engaging with both operational stakeholders and senior leadership.
What You Bring:
- A proactive, confident, customer-focused approach.
- Commercial curiosity — always exploring how to grow volumes and improve member performance.
- Strong organisational skills with the ability to manage multiple workstreams.
- A partnership mindset: collaborative, communicative, and solutions-driven.
- Professionalism, resilience, and a commitment to delivering excellence.
Success Measures (KPIs):
- Achievement of regional growth targets (revenue, pallets, new business wins).
- Retention and development of existing accounts.
- Member satisfaction and engagement levels.
- Quality and accuracy of CRM data and reporting.
- Successful onboarding and performance of new accounts.
- Contribution to national commercial initiatives and projects.
What We Offer:
- Competitive salary aligned to experience and regional responsibility.
- Collaborative, supportive and friendly team culture where ideas are welcomed and successes are shared.
- Opportunities for career development within a growing, forward-thinking commercial function.
- Access to wider Group services and expertise, including marketing, analytics, operations and international teams.
- Autonomy and flexibility, with the scope to shape your region and make a real commercial impact.
Regional Commercial Manager - North East/Scotland employer: Pall-Ex Group
Contact Detail:
Pall-Ex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Commercial Manager - North East/Scotland
✨Network Like a Pro
Get out there and connect with people in the industry! Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Ace the Interview
When you land that interview, do your homework! Know the company inside out, especially their values and recent achievements. Prepare some thoughtful questions to show you’re genuinely interested and ready to contribute to their success.
✨Showcase Your Skills
Don’t just tell them what you can do; show them! Bring examples of your past work or case studies that highlight your achievements. This will help you stand out and demonstrate how you can add value to their team.
✨Follow Up Like a Boss
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that keeps you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Regional Commercial Manager - North East/Scotland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Commercial Manager role. Highlight your experience in commercial roles, especially in logistics or B2B environments, and show how your skills align with our values at Pall-Ex.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive revenue growth and build strong relationships. Use numbers and examples to make your case compelling!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for the industry shines through.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role and our company culture.
How to prepare for a job interview at Pall-Ex Group
✨Know Your Numbers
Before the interview, brush up on key metrics related to revenue growth and member engagement. Be ready to discuss how you've previously achieved sales targets or improved performance in a similar role. This shows you understand the commercial landscape and can contribute effectively.
✨Build Relationships
Pall-Ex values collaboration, so think about examples where you've successfully built relationships with clients or team members. Prepare to share stories that highlight your ability to influence and engage stakeholders at all levels, as this is crucial for the Regional Commercial Manager role.
✨Showcase Your Analytical Skills
Since the role involves analysing performance data, come prepared with examples of how you've used data to drive decisions in the past. Discuss specific tools or methods you've employed to track performance and identify growth opportunities, demonstrating your analytical mindset.
✨Prepare Compelling Proposals
Practice presenting a mock proposal or presentation relevant to the logistics industry. Highlight your understanding of pricing strategies and customer profiling. This will not only showcase your communication skills but also your readiness to deliver commercially compelling proposals in the role.
