Overview
Other Palé Hall is seeking an additional Concierge/Porter to strengthen our vibrant Front of House team. We are looking for someone outgoing, flexible, and confident in engaging with guests, ideally with strong local knowledge to share. You will become familiar with the local area and its attractions, recommending places to visit, highlighting the best walks, advising on travel routes, and suggesting activities. Previous hotel experience is not essential; what matters most is your personality, enthusiasm, and the contribution you can make to our team. Full training will be provided.
Responsibilities
- Support the Reception team with greeting guests, assisting with luggage, assisting with check-in, and valet parking to ensure a warm and helpful presence.
- Provide local recommendations and information about attractions, walks, travel routes, and activities.
- Demonstrate flexibility and willingness to support other departments as needed in a busy, dynamic hotel environment.
Qualifications
- Outgoing, flexible, confident in engaging with guests.
- Strong local knowledge preferred but not required.
- Previous hotel experience is not essential; full training will be provided.