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- Tasks: Ensure stability of mission-critical workflows and resolve issues proactively.
- Company: Join Palantir, a leader in data-driven software solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for growth.
- Other info: Dynamic role with hands-on problem-solving and continuous improvement.
- Why this job: Make a real impact by solving critical problems and enhancing products.
- Qualifications: Experience in Python, Java, SQL, and a background in tech.
The predicted salary is between 50000 - 70000 ÂŁ per year.
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role As a Forward Deployed Reliability Engineer (FDRE), you ensure the stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive product change, shape our internal tooling, and refine our operational processes so that we provide an increasing quality of service to more and more customers. Your approach is hands‑on and pragmatic: you’ll rapidly address issues as they arise with quick and effective solutions, and advocate for workflow or product improvements once the immediate issue is resolved. You are energised by engaging directly with problems, from writing a script to automate a manual task, to finding creative workarounds, or building a case for a product enhancement. You don’t just fix issues — you look for opportunities to simplify, automate, and make the entire system more resilient. An FDRE synthesises learnings from support into best practices for others to follow. These are captured in documentation and shared with the team and the wider organisation. In this way, you raise the bar for reliability and efficiency across Palantir.
Core Responsibilities- Develop a deep understanding of Palantir’s products and operational processes
- Go on‑call, responding quickly and effectively to mission‑critical incidents
- Diagnose, resolve, and proactively prevent issues encountered in the field
- Collaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for our customers
- Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows
- Advocate for and implement product enhancements based on insights gleaned from the field
- Create clear, actionable documentation and share best practices to elevate team and company‑wide reliability
Note: While active work is not required on weekends or outside business hours, you must be available to respond to critical outages during assigned on‑call weeks.
What We Value- Ability to work independently and collaboratively to solve ambiguous technical and operational challenges
- Excellent written and verbal communication skills, capable of interacting effectively with both technical and non‑technical stakeholders
- Proficiency in Python, Java, and SQL
- Familiarity with parallel data processing and Spark job optimisation
- Strong organisational skills and attention to detail, with the ability to prioritise effectively
- Resourcefulness and creativity in fast‑paced, dynamic environments
- Experience with root cause analysis and documenting solutions for broader impact
- Enthusiasm for hands‑on problem‑solving, continuous improvement, and knowledge sharing
- Background in Computer Science, Engineering, Information Systems, or other technical field
We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.
Forward Deployed Reliability Engineer employer: Palantir Technologies
Contact Detail:
Palantir Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forward Deployed Reliability Engineer
✨Tip Number 1
Get to know Palantir's products inside out. The more you understand what they do and how they work, the better you'll be at showcasing your skills during interviews. Dive into their software, play around with it, and think about how you can contribute to making it even better.
✨Tip Number 2
When you're on a call or in an interview, don't just talk about fixing problems—show your proactive side! Share examples of how you've identified issues before they became major headaches and what steps you took to streamline processes. This will highlight your hands-on approach and problem-solving skills.
✨Tip Number 3
Networking is key! Connect with current or former Palantir employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like the Forward Deployed Reliability Engineer. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're serious about wanting to join the team and are willing to take that extra step.
We think you need these skills to ace Forward Deployed Reliability Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for problem-solving and technology shine through. We want to see how you connect with our mission and how your skills can contribute to making a difference.
Be Specific: Use concrete examples from your past experiences to demonstrate your technical skills and problem-solving abilities. Whether it's a project you worked on or a challenge you overcame, specifics help us understand your capabilities better.
Tailor Your Application: Make sure to customise your application to reflect the role of a Forward Deployed Reliability Engineer. Highlight relevant experiences and skills that align with the responsibilities mentioned in the job description.
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make sure your application is well-structured and easy to read. Avoid jargon unless necessary, and focus on communicating your ideas effectively.
How to prepare for a job interview at Palantir Technologies
✨Know Your Stuff
Before the interview, dive deep into Palantir’s products and operational processes. Familiarise yourself with their software and how it impacts real-world scenarios. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've tackled technical challenges. Think about times when you automated a task or improved a process. Highlight your hands-on approach and creativity in finding solutions, as this aligns perfectly with the role.
✨Communicate Clearly
Since you'll be interacting with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, focus on clear and concise communication to demonstrate your ability to bridge the gap between different audiences.
✨Prepare for On-Call Scenarios
Expect questions about how you would handle mission-critical incidents. Think through your approach to diagnosing and resolving issues quickly. Be prepared to discuss how you would document solutions and share best practices to enhance team reliability.