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- Tasks: Join our team as a Parts Advisor, handling inquiries and processing orders.
- Company: Paisley Site Services is dedicated to providing top-notch service in the engineering sector.
- Benefits: Enjoy a competitive salary, growth opportunities, and hands-on training.
- Why this job: Perfect for those passionate about mechanics, with a supportive team culture.
- Qualifications: Strong customer service skills and basic maths; interest in mechanics is a plus.
- Other info: A driving license is essential for this role.
The predicted salary is between 24000 - 36000 £ per year.
Paisley Site Services are seeking a detail-oriented and customer-focused Parts Advisor to join our client's team in Billingham. This role is perfect for someone with excellent customer service skills, a keen eye for accuracy, and an interest in mechanics or engineering. You will be responsible for handling parts inquiries, processing orders, maintaining stock records, and assisting with manual handling of parts.
Key Responsibilities:
- Provide exceptional customer service to clients, suppliers, and internal teams regarding parts availability and orders.
- Accurately process purchase orders, invoices, and payments, ensuring accuracy in the purchase ledger.
- Assist in auditing stock levels, reconciling discrepancies, and ensuring correct inventory management.
- Use Microsoft Excel and other MS Office applications to maintain records, track orders, and generate reports.
- Apply basic maths and English skills to process transactions, complete paperwork, and communicate effectively.
- Handle and move stock manually, ensuring all parts are stored and managed safely.
- Support mechanics and engineers by ensuring the right parts are available when needed.
Requirements:
- Strong customer service and communication skills, both verbal and written.
- Experience with purchase ledger processes and auditing stock records (preferred but not essential).
- Proficiency in Microsoft Excel and other Office applications.
- Basic maths and English skills for handling invoices, orders, and customer communications.
- An interest in mechanics or engineering to understand parts and their applications.
- Ability to carry out manual labour, including lifting and moving stock.
- High attention to detail and problem-solving skills.
- Driving License is essential.
Benefits:
- Competitive salary with opportunities for growth.
- Training and development in the engineering industry.
- Supportive team environment with hands-on experience.
Parts Advisor in Billingham employer: Paisley Site Services Ltd
Contact Detail:
Paisley Site Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Billingham
✨Tip Number 1
Familiarise yourself with the types of parts and components commonly used in mechanics and engineering. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter as a Parts Advisor. Think about how you would handle difficult inquiries or complaints to show your problem-solving abilities.
✨Tip Number 3
Get comfortable using Microsoft Excel and other MS Office applications. Consider taking a short online course or watching tutorials to improve your skills, as this will be crucial for maintaining records and processing orders.
✨Tip Number 4
If possible, gain some hands-on experience with stock management or manual handling. This could be through volunteering or part-time work, which will give you practical insights that can set you apart from other candidates.
We think you need these skills to ace Parts Advisor in Billingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills related to mechanics or engineering. Use specific examples that demonstrate your attention to detail and problem-solving abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Parts Advisor role. Mention your interest in mechanics, your ability to handle stock management, and how your previous experiences make you a great fit for the team.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Excel and other MS Office applications. Provide examples of how you've used these tools in past roles to manage records or track orders.
Showcase Customer Service Experience: Detail your customer service skills in your application. Include specific instances where you provided exceptional service, resolved issues, or communicated effectively with clients and suppliers.
How to prepare for a job interview at Paisley Site Services Ltd
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to provide exceptional service.
✨Demonstrate Attention to Detail
Highlight your attention to detail by discussing experiences where accuracy was crucial. You might mention how you managed stock records or processed orders without errors, as this is vital for the Parts Advisor role.
✨Familiarise Yourself with Basic Mechanics
Having an interest in mechanics or engineering is essential. Brush up on basic mechanical concepts and terminology so you can confidently discuss parts and their applications during the interview.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle manual tasks. Think of scenarios where you had to lift or move stock, and be ready to explain how you approached those situations safely and efficiently.
