At a Glance
- Tasks: Provide admin support and assist in Reception for the Housing Management team.
- Company: Paisley Housing Association, a supportive and inclusive employer.
- Benefits: Part-time hours with opportunities for career growth in the housing sector.
- Other info: Join a friendly team and gain valuable experience in a thriving organisation.
- Why this job: Kickstart your career in a rewarding role that makes a difference in the community.
- Qualifications: Enthusiastic team player with strong organisational and communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Overview
Paisley Housing Association is an established and successful RSL with over 1,200 rented units and 300 factored properties, operating in the centre of Paisley.
We are seeking a candidate looking to start their career with a supportive and inclusive employer.
Responsibilities
- Work part time in Reception and provide general administrative support to the Housing Management team.
- Multitask and maintain computer literacy while handling daily administrative tasks.
Qualifications
- Committed and enthusiastic team player.
- Excellent organisational and communication skills.
- Ready to start career in the housing sector.
- #J-18808-Ljbffr
Customer Services Officer in Paisley employer: Paisley Housing Association
Paisley Housing Association is an excellent employer that prioritises a supportive and inclusive work environment, making it an ideal place for those starting their careers in the housing sector. With a commitment to employee growth and development, staff enjoy opportunities for professional advancement while contributing to the community in the heart of Paisley. The organisation fosters a collaborative culture where every team member's contributions are valued, ensuring a rewarding and meaningful work experience.
Contact Details:
Paisley Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Officer in Paisley
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Paisley Housing Association and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Paisley Housing Association and let us see your personality shine through!
We think you need these skills to ace Customer Services Officer in Paisley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Paisley Housing Association.
Get Familiar with Our Brand:Before applying, take some time to learn about Paisley Housing Association and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Paisley Housing Association
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Paisley Housing Association.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Paisley Housing Association will surely appreciate.
