Edge Security Operations Manager

At Pairwise, we are a team of engineers, operators, and builders focused on enabling the next generation of technical talent to do their best work. We partner with leading technology companies to deliver high-performance engineering solutions across embedded systems, networking, semiconductors, and software. Our teams have contributed to some of the most advanced products in consumer, infrastructure, and communications technologies.

This full-time role offers the chance to work on-site with a global leader in the technology industry, contributing to impactful, technically challenging projects in a high-caliber and fast-moving environment.

We are searching for an experienced Edge Security Operations Manager to lead the implementation and management of physical security and compliance across our global edge infrastructure sites. In this critical role, you will ensure robust access control, coordinate vendor activities, manage incident responses, and ensure compliance with data center shipment protocols. Your work will be pivotal in safeguarding our edge infrastructure, supporting seamless operations, and enhancing our security posture.

• Implement and oversee physical security policies and incident response processes.
• Manage access controls, permissions, CCTV infrastructure, and audit logs.
• Track inbound/outbound shipments and hand-carry activity for compliance.
• Coordinate destruction of media and manage hardware security lifecycle activities including decommissioning, migration, and RMA.
• Support data center audits and coordinate vendor onsite scheduling.
• Serve as the point of contact for all vendor security and compliance inquiries.
• Collaborate across teams to support cross-functional security operations.
• Maintain JIRA tracking and support operational reporting and improvement initiatives.
• Lead vendor quarterly business reviews (QBRs) and oversee ERAD and logistics activities.

• Associate's degree or higher.
• 2+ years of experience in a security, CDN, data center, or telecommunications environment.
• Knowledge of data center physical security protocols and best practices.
• Experience managing access control, incident escalation, and vendor coordination.
• Detail-oriented and proactive, with strong communication skills.
• Ability to work across time zones and manage multiple concurrent tasks.
• Familiarity with ticketing tools, especially JIRA.

• Experience in a fast-paced infrastructure environment.
• Familiarity with decommissioning, shipment, and logistics security workflows.
• Process improvement or policy development experience.
• Experience in audit coordination and ensuring vendor access compliance.

Pairwise offers competitive compensation and access to a range of benefits for employees, including premium PPO and HMO medical insurance coverage, dental, vision, FSA, life insurance, short/long-term disability insurance, a company-matched 401k plan, and a generous PTO policy. We are proud to work with engineers and professionals who want to make an impact through their craft. If you're looking to be part of a team that values technical excellence, autonomy, and practical problem solving - we'd love to hear from you!

Pairwise is an equal opportunity employer. We are committed to building a diverse team and fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.