At a Glance
- Tasks: Deliver top-notch customer service and support after sales inquiries.
- Company: Join a leading manufacturing company with a rich heritage in quality timber buildings.
- Benefits: Competitive salary, 28 days holiday, onsite parking, and hybrid working options.
- Other info: Enjoy excellent staff facilities and a supportive work environment.
- Why this job: Be part of a friendly team and grow your career in a vibrant local business.
- Qualifications: Previous experience in a telephone-based customer service role is essential.
The predicted salary is between 25000 - 30000 € per year.
Customer Service & After Sales Advisor required for a leading manufacturing company based on the A47 near Swaffham. Crane Garden Buildings have been manufacturing high quality timber buildings for over 47 years and are proud of their heritage for manufacturing and installing quality products. They are looking for a dynamic Customer Care / Aftersales Executive to join the team.
As an ideal candidate for the Customer Service role, it is essential that you have previous experience in a telephone-based role. You must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with new and existing customers.
Key responsibilities for this Customer Service role:
- Provide excellent customer service by being helpful, professional and courteous
- Make outbound and handle incoming calls in regard to orders, after sales enquiries and customer support
- Collate relevant information that can be utilised with the aim of achieving the most appropriate outcome
- Build and maintain excellent relationships with all areas of the business
In reward for your experience this role offers:
- Salary linked to experience
- Excellent staff facilities
- 28 days annual holiday including Bank Holidays
- Onsite parking
- A real opportunity to grow and further develop your career within the company
- The opportunity to work with a small friendly and supportive team
- Option of hybrid working arrangement
Normal working weeks is 40 hours Monday - Friday 8.30am - 5pm. If you are looking for a new challenge and want to be part of a progressive and vibrant local business send us your CV today.
Customer Service & After Sales Advisor in King's Lynn employer: Paint Red Ltd
Crane Garden Buildings is an exceptional employer, offering a supportive and friendly work environment where employees can thrive. With a strong focus on career development, competitive salaries, and excellent staff facilities, this leading manufacturing company near Swaffham provides a unique opportunity to grow within a dynamic team dedicated to delivering high-quality products and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & After Sales Advisor in King's Lynn
✨Tip Number 1
Make sure you research Crane Garden Buildings before your interview. Knowing their history and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role is telephone-based, try role-playing with a friend to get comfortable handling customer queries and maintaining a friendly rapport.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you understand how you can contribute to the team and the company’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining the Crane Garden Buildings family.
We think you need these skills to ace Customer Service & After Sales Advisor in King's Lynn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in telephone-based roles. We want to see how you've provided excellent customer service in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Service & After Sales Advisor role. Be sure to mention your organisational skills and ability to build rapport with customers.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application reflects that. Keep your language professional yet friendly, just like we do at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Paint Red Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Crane Garden Buildings. Understand their products, values, and what sets them apart in the market. This will not only impress your interviewers but also help you tailor your answers to align with their company culture.
✨Showcase Your Communication Skills
Since this role is all about customer service, be prepared to demonstrate your communication skills. Practice answering common customer service scenarios and think about how you would handle difficult situations. Clear and effective communication is key!
✨Prepare for Role-Specific Questions
Expect questions that relate directly to your experience in telephone-based roles. Be ready to discuss specific examples of how you've provided excellent customer service in the past, and how you’ve built rapport with customers over the phone.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
