At a Glance
- Tasks: Engage with customers, drive sales, and manage stock in a vibrant retail environment.
- Company: Join PAIGE, a leading denim brand with a passion for fashion and storytelling.
- Benefits: Gain retail experience, work in a dynamic team, and enjoy flexible hours.
- Other info: Exciting opportunities for growth in a fast-paced, stylish setting.
- Why this job: Be part of a creative team and help customers find their perfect fit.
- Qualifications: Previous retail or customer service experience preferred; strong communication skills essential.
The predicted salary is between 24000 - 36000 € per year.
Overview
We are currently recruiting for a Full Time Sales Associate to join our brand, working within the Selfridges Department Store. Ideally you will have availability across the entire week, including weekdays & weekends.
The Sales Associate position contributes to the brand and our partners stores success by ensuring we provide great customer service and achieve store standards. Customer Service is at the heart of what we do, focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.
Our sales team use their strong selling skills to assist clients with all purchases, be an effective brand ambassador, build rapport and relationships with existing customers, as well as providing outstanding service in all customer interaction.
The Sales Associate will be responsible for the following key accountabilities:
- Assisting and interacting with customers in a warm and courteous manner
- Engaging every client in an interaction that results in the highest level of client satisfaction that positively impact both sales and service.
- Utilise exemplary selling skills to effectively identify customer needs and close sales
- Stock management including stock takes, deliveries, visual merchandising and replenishment
- Driving sell throughs on slow sellers
- Resolve or escalate all customer issues
- Having a comprehensive knowledge about the brand, fits, materials and manufacturing of PAIGE garments
- Building key relationships with department managers and teams (as appropriate)
- Being a positive brand ambassador
Qualifications
- Previous retail experience or relevant customer related experience (i.e. hospitality, etc.) denim experience & department store experience preferred
- Excellent fashion & retail operations knowledge
- Proven track record in achieving sales results
- Availability to work retail business hours including lates, weekends and bank holidays
- Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks
- Ability to work with a diverse client base
- Ability to work in a fast-paced, changing environment and willing to adapt
Why You’ll Love Working With Us
- Join our Private Health Care Scheme and enjoy access to our Healthcare Cashplan
- Generous quarterly uniform allowance to keep you looking your best plus staff discount from day 1
- Quarterly bonus opportunities to reward your performance
- 33 days’ annual leave (inclusive of bank holidays) for a healthy work–life balance
- Opportunities to develop your skills and grow your retail career
Sales Assistant - Selfridges employer: PAIGE
At PAIGE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on passion and creativity. Our Sales Assistants at Selfridges benefit from comprehensive training, opportunities for personal growth, and the chance to be part of a dynamic team that values customer relationships and outstanding service. With a commitment to excellence and a supportive environment, we empower our employees to shine in their roles while enjoying the excitement of working in a premium retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Selfridges
✨Tip Number 1
Get to know the brand! Before you step into that interview, do a bit of homework on PAIGE. Understand their values, their products, and what makes them tick. This will not only impress your interviewers but also help you connect better with the team.
✨Tip Number 2
Practice your selling skills! Since this role is all about engaging customers and closing sales, think of scenarios where you can showcase your ability to identify customer needs. Role-play with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past retail or customer service roles where you went above and beyond for a customer. These stories will highlight your passion and energy, which are key for this Sales Assistant position.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining the PAIGE family and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Sales Assistant - Selfridges
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and retail shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining PAIGE and contributing to our success.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you for this Sales Assistant position, so don’t hold back on those details!
Be Personable:Since this role is all about building relationships with customers, use your application to showcase your communication skills. A friendly tone and a positive attitude can go a long way in making your application stand out to us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at PAIGE
✨Know Your Product
Before the interview, make sure you’re familiar with PAIGE's products and their unique selling points. This will help you demonstrate your passion for the brand and show that you can effectively communicate its value to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided outstanding customer service. Think about how you resolved issues or created memorable experiences for customers, as this aligns perfectly with the role's focus on client satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales achievements and how you’ve met or exceeded targets in past roles. Use specific metrics if possible, as this will highlight your ability to drive sales and contribute to the team’s success.
✨Embrace the Fast-Paced Environment
PAIGE values adaptability, so be prepared to discuss how you handle busy periods and changing situations. Share examples of how you prioritise tasks and maintain a positive attitude under pressure, which is crucial in a retail setting.
