At a Glance
- Tasks: Engage with customers, drive sales, and manage stock in a vibrant retail environment.
- Company: Join the iconic John Lewis team at Oxford Circus.
- Benefits: Competitive pay, flexible hours, and a chance to grow your retail skills.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Retail or customer service experience preferred; strong communication skills are a must.
The predicted salary is between 22000 - 26000 € per year.
We are currently recruiting for a Sales Associate to work in our John Lewis partner store in Oxford Circus, on a Full Time basis. Ideally, you will have availability across both weekdays & weekends. You may be required to support in other John Lewis Stores in London.
We are looking for a passionate and energetic candidate to join us in continuing the success within our partners’ retail stores by managing customer needs, building and maintaining customer relationships and focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.
Responsibilities
- Assisting and interacting with customers in a warm and courteous manner.
- Engaging every client in an interaction that results in the highest level of client satisfaction that positively impacts both sales and service.
- Utilise exemplary selling skills to effectively identify customer needs and close sales.
- Stock management including stock takes, deliveries, visual merchandising and replenishment.
- Driving sell throughs on slow sellers.
- Resolve or escape all customer issues.
- Creation of a detailed review of the business and product at the end of each season, including good competitor awareness of product and sale periods.
- Building key relationships with store managers and teams (as appropriate).
Qualifications
- Previous retail experience or relevant customer related experience (i.e. hospitality, etc.) denim experience & department store experience preferred.
- Excellent fashion & retail operations knowledge.
- Proven track record in achieving sales results.
- Availability to work retail business hours including lates, weekends and bank holidays.
- Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks.
- Ability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment and willing to adapt.
Sales Assistant - John Lewis employer: PAIGE
At John Lewis, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. Our Oxford Circus store provides employees with unique opportunities for growth and development within a premium retail environment, alongside competitive benefits and the chance to engage with a diverse clientele. Join us to be part of a supportive team that celebrates success and fosters personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - John Lewis
✨Tip Number 1
Get to know the store! Before your interview, pop into John Lewis and observe how the sales assistants interact with customers. This will give you a feel for the environment and help you tailor your approach during the interview.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing different scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show your passion for retail! When you apply, make sure to highlight any previous experience in retail or customer service. Share specific examples of how you've gone above and beyond for customers to demonstrate your commitment to excellent service.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Sales Assistant - John Lewis
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the opportunity to work with us at John Lewis!
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Remember, we’re looking for strong communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at PAIGE
✨Know Your Product
Before the interview, make sure you’re familiar with John Lewis's product range, especially in fashion. This will help you answer questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. Highlighting your ability to resolve issues and create positive experiences will resonate well with the interviewers.
✨Demonstrate Your Sales Acumen
Be ready to discuss your past sales achievements. Use specific numbers or percentages to illustrate how you’ve contributed to sales goals in previous roles. This shows you understand the importance of driving sales.
✨Engage with Enthusiasm
During the interview, maintain a positive attitude and engage with the interviewer. Show your enthusiasm for the role and the company. Remember, they’re looking for someone who can bring energy to their team!
