At a Glance
- Tasks: Drive sales, manage stock, and build strong customer relationships in a luxury retail environment.
- Company: Join PAIGE, a leading denim brand with a passion for fashion and empowerment.
- Benefits: Enjoy a generous uniform allowance, staff discounts, quarterly bonuses, and 33 days of annual leave.
- Other info: Opportunities for career growth in a fast-paced, supportive environment.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity in the fashion industry.
- Qualifications: Retail experience, strong communication skills, and a passion for fashion are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a Senior Sales Assistant to join our Womenswear Team, located in Harrods - London.
You will have availability across the full week, including weekdays and weekends and ideally be able to work across all shifts.
As a Senior Sales Associate, you will be responsible for maintaining and growing sales in our partner’s retail stores by keeping a strong and detailed approach on the wants and needs of the business.
You will act as a brand ambassador, be a strong team player and seller.
Responsibilities
- Driven towards set sales targets for week and month.
- Stock management including stock takes, deliveries, visual merchandising and replenishment.
- Clienteling, building strong relationships with returning customers to drive sales.
- Driving sell throughs on slow sellers.
- Reinforcing the expectation of superior customer service as the top priority for all colleagues.
- Strong communication skills and motivational support between all levels of the business and the retail team to ensure complete understanding of brand ethos and drivers.
- Working with the Department Store Managers and PAIGE Leadership.
Required Qualifications/Primary Job Requirements
- Previous retail experience or relevant customer related experience (i. e. hospitality, etc.) & knowledge of the fashion market, preferably denim.
- Excellent fashion & retail operations knowledge
- Proven track record in achieving sales results.
- Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks
- Ability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment and willing to adapt.
Why You’ll Love Working With Us
- Join our Private Health Care Scheme and enjoy access to our Healthcare Cashplan
- Generous quarterly uniform allowance to keep you looking your best plus staff discount from day 1
- Quarterly bonus opportunities to reward your performance
- 33 days’ annual leave (inclusive of bank holidays) for a healthy work–life balance
- Opportunities to develop your skills and grow your retail career
About the Company
PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment.
We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.
From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved.
Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004.
Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.
Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols.
Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors.
Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.
As our story continues to evolve, we remain devoted to the details.
We only partner with the best washhouses in the country, which happen to be in our hometown of Los Angeles.
Every style we create is wear-tested, and tested again.
We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.
Senior Sales Assistant - Harrods in London employer: PAIGE
At PAIGE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Sales Associate in our Menswear Denim Team at Selfridges, you'll benefit from a supportive environment that prioritises employee growth, alongside perks like a healthcare scheme and uniform allowance. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the heart of Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Assistant - Harrods in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PAIGE, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PAIGE!
We think you need these skills to ace Senior Sales Assistant - Harrods in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PAIGE, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PAIGE and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PAIGE that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PAIGE
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
