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- Tasks: Engage with customers, drive sales, and maintain store standards in a fast-paced environment.
- Company: Join the iconic Selfridges team and be part of a premium retail experience.
- Benefits: Competitive pay, flexible hours, and the chance to work with a stylish brand.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be a fashion ambassador and make a real impact on customer satisfaction.
- Qualifications: Retail or customer service experience preferred; passion for fashion is a must.
The predicted salary is between 20000 - 25000 £ per year.
We are currently recruiting for a Full Time Sales Associate to join our brand, working within the Selfridges Department Store. Ideally you will have availability across the entire week, including weekdays & weekends.
The Sales Associate position contributes to the brand and our partners' stores success by ensuring we provide great customer service and achieve store standards. Customer Service is at the heart of what we do, focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.
Our sales team use their strong selling skills to assist clients with all purchases, be an effective brand ambassador, build rapport and relationships with existing customers, as well as providing outstanding service in all customer interaction.
The Sales Associate will be responsible for the following key accountabilities:
- Assisting and interacting with customers in a warm and courteous manner
- Engaging every client in an interaction that results in the highest level of client satisfaction that positively impacts both sales and service.
- Utilising exemplary selling skills to effectively identify customer needs and close sales
- Stock management including stock takes, deliveries, visual merchandising and replenishment
- Driving sell throughs on slow sellers
- Resolving or escalating all customer issues
- Having a comprehensive knowledge about the brand, fits, materials and manufacturing of PAIGE garments
- Building key relationships with department managers and teams (as appropriate)
- Being a positive brand ambassador
Qualifications:
- Previous retail experience or relevant customer related experience (i.e. hospitality, etc.) denim experience & department store experience preferred
- Excellent fashion & retail operations knowledge
- Proven track record in achieving sales results
- Availability to work retail business hours including lates, weekends
Sales Assistant - Selfridges in London employer: PAIGE
Contact Detail:
PAIGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Selfridges in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with PAIGE garments, their fits, materials, and manufacturing. This knowledge will not only impress during interviews but also help you connect with customers on a deeper level.
✨Tip Number 2
Practice your selling skills! Role-play with friends or family to refine your ability to identify customer needs and close sales. The more comfortable you are, the better you'll perform in a fast-paced environment like Selfridges.
✨Tip Number 3
Network like a pro! Build relationships with department managers and teams. A friendly chat can go a long way, and who knows, they might just remember you when a position opens up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Assistant - Selfridges in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience you have in retail or customer service, especially if it involves denim or premium brands. We want to see that you’re excited about the role and the brand!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role at Selfridges. Highlight your previous retail experience and any achievements in sales. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Personable and Engaging: Your written application should reflect your personality! Use a friendly tone and show that you can communicate effectively. Remember, customer service is key, so let us know how you connect with customers and create positive experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PAIGE
✨Know Your Brand Inside Out
Before the interview, make sure you research the brand thoroughly. Understand their values, products, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to satisfy a customer. This will demonstrate your ability to engage with clients warmly and effectively.
✨Practice Your Selling Techniques
Brush up on your selling skills by role-playing common sales scenarios. Be ready to discuss how you would identify customer needs and close sales. Showing that you can drive sell-throughs on slow sellers will highlight your proactive approach.
✨Be Ready for Team Dynamics
Since building relationships with department managers and teams is key, think of ways you've successfully collaborated in previous roles. Be prepared to discuss how you can contribute positively to the team environment at Selfridges.