At a Glance
- Tasks: Engage with customers, manage sales, and maintain stock in a fast-paced retail environment.
- Company: Join PAIGE, a leading denim brand known for its stylish and high-quality pieces.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Flexible availability required, including weekends and holidays.
- Why this job: Be part of a passionate team that values creativity and customer satisfaction in luxury retail.
- Qualifications: Previous retail or customer service experience is preferred; strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Full Time Sales Associate to join our brand, working within the Harrods Department Store, in the Womenswear Denim Team. Ideally you will have availability across the entire week, including weekdays & weekends.
The Sales Associate position contributes to the brand and our partners stores success by ensuring we provide great customer service and achieve store standards. Customer Service is at the heart of what we do, focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment
Our sales team use their strong selling skills to assist clients with all purchases, be an effective brand ambassador, build rapport and relationships with existing customers, as well as providing outstanding service in all customer interaction.
The Sales Associate will be responsible for the following key accountabilities:
- Assisting and interacting with customers in a warm and courteous manner
- Engaging every client in an interaction that results in the highest level of client satisfaction that positively impact both sales and service.
- Utilise exemplary selling skills to effectively identify customer needs and close sales
- Stock management including stock takes, deliveries, visual merchandising and replenishment.
- Driving sell throughs on slow sellers.
- Resolve or escalation all customer issues.
- Having a comprehensive knowledge about the brand, fits, materials and manufacturing of PAIGE garments.
- Building key relationships with department managers and teams (as appropriate)
- Being a positive brand ambassador
Required Qualifications/Primary Job Requirements
- Previous retail experience or relevant customer related experience (i.e. hospitality, etc.) denim experience & department store experience preferred
- Excellent fashion & retail operations knowledge
- Proven track record in achieving sales results.
- Availability to work retail business hours including lates, weekends and bank holidays
- Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks
- Ability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment and willing to adapt
Why You’ll Love Working With Us:
- Join our Private Health Care Scheme and enjoy access to our Healthcare Cashplan
- Generous quarterly uniform allowance to keep you looking your best plus staff discount from day 1.
- Quarterly bonus opportunities to reward your performance
- 33 days' annual leave (inclusive of bank holidays) for a healthy work-life balance
- Opportunities to develop your skills and grow your retail career
About the Company:
PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.
From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.
Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.
As our story continues to evolve, we remain devoted to the details. We only partner with the best washhouses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.
#J-18808-LjbffrSales Assistant - Harrods in London employer: PAIGE
At PAIGE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Sales Associate in our Menswear Denim Team at Selfridges, you'll benefit from a supportive environment that prioritises employee growth, alongside perks like a healthcare scheme and uniform allowance. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the heart of Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Harrods in London
✨Tip Number 1
Familiarise yourself with PAIGE's brand values and product range. Understanding their unique selling points, especially in denim, will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Brush up on your customer service skills by practising scenarios where you handle difficult customers or resolve issues. Being able to showcase your problem-solving abilities will set you apart as a candidate who can thrive in a fast-paced retail environment.
✨Tip Number 3
Network with current or former employees of PAIGE or Harrods. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a good fit for the team.
✨Tip Number 4
Prepare to discuss your previous retail experiences and how they relate to the role. Highlight specific achievements in sales or customer satisfaction to demonstrate your capability and readiness to contribute to PAIGE's success.
We think you need these skills to ace Sales Assistant - Harrods in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required qualifications. Tailor your application to highlight how your previous experience aligns with the role of a Sales Assistant at PAIGE.
Showcase Relevant Experience:Emphasise any previous retail or customer service experience you have, particularly in fast-paced environments. Mention specific achievements or sales results that demonstrate your ability to meet targets and build customer relationships.
Highlight Communication Skills:Since strong communication skills are essential for this role, provide examples in your application that showcase your verbal and written communication abilities. Consider including instances where you successfully resolved customer issues or enhanced client satisfaction.
Express Your Passion for Fashion:Convey your enthusiasm for fashion and retail in your application. Discuss your knowledge of current trends and how you can contribute to the brand's success as a Sales Associate. This will help you stand out as a passionate candidate.
How to prepare for a job interview at PAIGE
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Talk about your favourite brands, trends, and how you keep up with the latest styles. This will demonstrate your genuine interest in the role and the company.
✨Highlight Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Assistant role.
✨Demonstrate Strong Communication Abilities
Practice articulating your thoughts clearly and confidently. Since the role requires excellent communication skills, be ready to showcase how you can engage with customers effectively and build rapport quickly.
✨Research PAIGE and Its Competitors
Familiarise yourself with PAIGE's brand values, product offerings, and market position. Understanding the competition will also help you discuss how you can contribute to the company's success and drive sales in a competitive environment.
