At a Glance
- Tasks: Engage with customers, drive sales, and manage stock in a fast-paced retail environment.
- Company: Join PAIGE, a leading denim brand with a passion for fashion and customer service.
- Benefits: Enjoy a generous uniform allowance, staff discounts, and quarterly bonuses.
- Other info: Flexible hours and opportunities for skill development in a vibrant workplace.
- Why this job: Be part of a dynamic team and grow your retail career while making customers happy.
- Qualifications: Previous retail or customer service experience and strong communication skills required.
The predicted salary is between 10 - 13 £ per hour.
We are currently recruiting for a Part Time Sales Associate to join PAIGE working within Selfridges, Womenswear. This role is for 22.5 hours per week, and will need availability across the entire weekend & 1 day in the week. Ideally, you will also be flexible to work across all shifts.
We are looking for a passionate and energetic candidate to join us in continuing the success within our partners' retail stores by managing customer needs, building and maintaining customer relationships and focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.
Our sales team use their strong selling skills to assist clients with all purchases, be an effective brand ambassador, build rapport and relationships with existing customers, as well as providing outstanding service in all customer interaction.
The Role:
- Assisting and interacting with customers in a warm and courteous manner.
- Engaging every client in an interaction that results in the highest level of client satisfaction that positively impacts both sales and service.
- Utilise exemplary selling skills to effectively identify customer needs and close sales.
- Stock management including stock takes, deliveries, visual merchandising and replenishment.
- Driving sell throughs on slow sellers.
- Resolve or escalate all customer issues.
- Building key relationships with store managers and teams (as appropriate).
What we are looking for:
- Previous retail experience or relevant customer related experience (i.e. hospitality, etc.) denim experience & department store experience preferred.
- Excellent fashion & retail operations knowledge.
- Proven track record in achieving sales results.
- Availability to work retail business hours including lates, weekends and bank holidays.
- Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks.
- Ability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment and willing to adapt.
Why You'll Love Working With Us:
- Join our Private Health Care Scheme and enjoy access to our Healthcare Cashplan.
- Generous quarterly uniform allowance to keep you looking your best plus staff discount from day 1.
- Quarterly bonus opportunities to reward your performance.
- 33 days' annual leave (inclusive of bank holidays) for a healthy work–life balance.
- Opportunities to develop your skills and grow your retail career.
Sales Assistant in London employer: PAIGE
At PAIGE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Sales Associate in our Menswear Denim Team at Selfridges, you'll benefit from a supportive environment that prioritises employee growth, alongside perks like a healthcare scheme and uniform allowance. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the heart of Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PAIGE, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PAIGE!
We think you need these skills to ace Sales Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PAIGE, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PAIGE and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PAIGE that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PAIGE
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
