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- Tasks: Support our creative team in managing projects and coordinating production.
- Company: Join Pai Skincare, a leader in ethical and sustainable skincare.
- Benefits: Enjoy 25 days annual leave, free skincare products, and wellbeing support.
- Why this job: Be part of a dynamic team making a real impact in the beauty industry.
- Qualifications: 1-2 years in content production, strong organisation, and communication skills.
- Other info: Hybrid working model with opportunities for growth in a creative environment.
The predicted salary is between 30000 - 42000 £ per year.
Since launching in 2007, Pai Skincare has empowered tens of thousands of people to achieve happier, healthier skin. Born from our founder Sarah Brown’s personal journey with hypersensitive skin, we’ve grown into a globally recognised, award-winning skincare brand. Our West London HQ is where the magic happens—where every bottle is formulated, manufactured, and shipped with care. We are proud to be leaders in ethical, sustainable skincare, pushing the boundaries with natural, high-performance ingredients. Now, we are looking for passionate individuals to join our team and help us reach millions more around the world.
Why this role matters: We are looking for a highly organised and proactive individual to support our in-house Pai Skincare creative team. This role blends traffic management for all creative briefs/content needs, studio coordination and operational support, working closely with the wider cross-functional team to support the creative team’s daily workflow. To be successful in this role, you will need to be extremely organised, adaptable, and ready to jump into tasks as you’ll often be juggling multiple responsibilities at once. We are looking for someone with a strong can-do attitude and a genuine enthusiasm for growing within creative production. This is an exciting opportunity for someone who thrives in a creative environment, enjoys problem-solving, and is eager to build a career in production, operations, and workflow management.
What you’ll be doing:
- Creative Operations & Traffic Management: Support the Senior Studio & Content Production Manager in the day-to-day operational running of the Pai Skincare creative team and offering support to improve efficiency. Use the project management tool (e.g. Asana, Monday.com, Trello) to brief designers, copywriters, and content creators. Assist in supporting the workflow of a multi-disciplinary creative team (design, copy, social content). Ensure briefs are complete, clear, and tracked through all stages of production—from intake to delivery. Monitor deadlines and flag bottlenecks managing the communication flow between the creative and wider teams. Prepare and update creative documentation and briefing packs for external freelancers and agencies, including the sharing of content when required. Liaison with external stakeholders (e.g. printers) to support packaging production, including tracking and file sharing. Support with resource planning, tracking workloads, and updating schedules/roadmaps. Overall management of all brand content from across departments. Keeping asset trackers, shoot trackers, and project logs organised and up to date, with accuracy of what is available including expiry/usage. Work with the wider marketing and creative team to support photography and videography requirements. Coordinate with NPD teams to ensure availability of product for shoots.
- Production & Shoot Support: Assist the Senior Studio & Content Production Manager and wider marketing/creative teams during pre-production and production phases. Oversee the smooth running of shoot days and provide hands-on support, including: Purchasing shoot props and supplies. Submitting invoices, receipts, and expenses for shoot (and all creative-related) purchases. Providing on-set support—including unpacking, packing, steaming items, and organising product layout. Arranging on-set refreshments, travel, and logistics for the creative and production teams. Liaise with external suppliers, retouchers, and creative partners when needed.
What you’ll bring:
- 1-2 years experience in a content production and studio management role
- Experience using project management tools (e.g. Asana, Monday, Notion)
- Highly organised with excellent attention to detail
- Strong communicator with the ability to coordinate across multiple teams
- Comfortable working in a fast-paced creative environment with shifting priorities
- Interest in beauty, skincare, or creative production is preferred
- An interest and basic knowledge in design, and delivery requirements for various media channels
- Experience with Figma and Photoshop are a bonus
How we work: Hybrid working 2-3 days at Pai HQ in Acton
What you’ll get in return: 25 days annual leave, plus public holidays. Your birthday day off too! Free skincare products (Pai ones!). Company discount for yourself, friends and family. Wellbeing support - Employee Assistance Programme and private healthcare (BUPA). Contributory pension scheme. Life insurance x3 salary.
Equal opportunities: We celebrate diversity in our customers, our products and our people. We champion inclusivity and an environment where you can truly belong and be the best version of you. We’re committed to equal opportunities and welcome people from all backgrounds, perspectives, ideas and experiences. If you feel you would benefit from any support or reasonable adjustments during the recruitment process, please don’t hesitate to let us know and we will do our best to help you to be at your best through this process.
Content Production Coordinator employer: Pai Skincare
Contact Detail:
Pai Skincare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Production Coordinator
✨Tip Number 1
Get to know the company inside out! Research Pai Skincare's values, products, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for opportunities.
✨Tip Number 3
Prepare for the interview by practising common questions related to content production and creative operations. Think about how your skills align with the role and be ready to share examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Content Production Coordinator
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your organisational skills and experience in managing multiple tasks. We want to see how you can juggle responsibilities like a pro, just like you'll need to in the role!
Be Clear and Concise: When writing your application, make sure your points are clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application: Make sure to tailor your application to the specific role at Pai Skincare. Mention your passion for beauty and skincare, and how your previous experiences align with the job description. We love seeing genuine enthusiasm!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pai Skincare
✨Know Your Stuff
Before the interview, dive deep into Pai Skincare's mission and values. Familiarise yourself with their products and the brand's journey. This will not only show your genuine interest but also help you connect your skills to their needs.
✨Showcase Your Organisational Skills
Since the role requires a high level of organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use specific tools like Asana or Trello to illustrate how you keep things on track.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to adapt quickly or resolve conflicts within a team. Highlight your proactive approach and can-do attitude, which are key for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the creative team's workflow or upcoming projects. This shows your enthusiasm for the role and helps you understand how you can contribute effectively to the team’s success.