Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead front-of-house operations and enhance guest experiences at a Michelin-awarded restaurant.
- Company: PAGU, a vibrant Japanese tapas restaurant with a focus on community and hospitality.
- Benefits: Competitive salary, transportation support, wine education, paid time off, and bonus opportunities.
- Why this job: Join a passionate team and make a real impact in a dynamic dining environment.
- Qualifications: Experience in hospitality leadership and a proactive approach to service management.
- Other info: Embrace continuous learning and meaningful collaboration in a supportive workplace.
The predicted salary is between 36000 - 60000 £ per year.
PAGU is seeking an experienced Service Manager / Assistant General Manager to lead our front-of-house operations and guest experience. This is a salaried leadership role for someone who is detail-oriented, proactive, and deeply invested in hospitality, systems, and people.
Compensation: $60,000+ DOE
Benefits: transportation/parking support, wine education, paid time off, bonus opportunities
This role balances administrative leadership (3 days/week) responding to event leads, managing systems, and supporting growth with hands-on service leadership (2 days/week) as the principal manager on duty.
We’re looking for someone who:
- Leads with calm, clarity, and care
- Communicates promptly and thoughtfully with guests and partners
- Is present for the team and attentive to service flow, pacing, and standards
- Thinks strategically about sales, average checks, and guest experience
About PAGU
PAGU is a Michelin awarded Japanese tapas restaurant led by three-time James Beard semifinalist Chef/Owner Tracy Chang, located between Central Square and MIT in Cambridge. Our food celebrates local ingredients through Japanese and Spanish techniques, and our work extends beyond the dining room through cooking classes, events, and community partnerships. PAGU is a place for thoughtful hospitality, continuous learning, and meaningful collaboration. We are building a company people are proud to work with, rooted in empathy, dedication and joy.
Our Values
At PAGU, we ask: How do we better care for our team? How do we better care for our guests? How do we better care for our community? These questions guide how we train, lead, and show up every day—from service standards to nonprofit collaborations and community events.
Service Manager/Agm in Cambourne employer: PAGU
Contact Detail:
PAGU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager/Agm in Cambourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing PAGU, swing by the restaurant and chat with the team. This not only shows your enthusiasm but also gives you a chance to see the vibe and culture firsthand.
✨Tip Number 3
Prepare for the interview by thinking about how you can embody PAGU's values. Be ready to discuss how you care for teams, guests, and the community. We love candidates who align with our mission!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at PAGU.
We think you need these skills to ace Service Manager/Agm in Cambourne
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to guest satisfaction and how you’ve gone above and beyond in previous roles.
Be Detail-Oriented: Since we’re looking for someone who’s detail-oriented, make sure your application is free from typos and errors. Pay attention to the format and structure of your application to reflect your organisational skills.
Communicate Clearly: Use clear and concise language in your application. We want to see how you communicate, so be thoughtful in your wording and ensure your personality comes through while maintaining professionalism.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at PAGU.
How to prepare for a job interview at PAGU
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of hospitality principles and practices. PAGU values detail-oriented leaders, so be ready to discuss how you've successfully managed guest experiences in the past and how you can bring that expertise to their team.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach, especially how you lead with calm, clarity, and care. Think of specific examples where you've effectively communicated with your team and guests, and how that has positively impacted service flow and standards.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-time situations. For instance, how would you handle a sudden influx of guests or a service hiccup? Practise articulating your thought process clearly and confidently.
✨Align with PAGU's Values
Familiarise yourself with PAGU's core values around caring for the team, guests, and community. Be prepared to share how your personal values align with theirs and provide examples of how you've demonstrated empathy and dedication in your previous roles.
