At a Glance
- Tasks: Manage and develop client relationships, ensuring exceptional service and identifying growth opportunities.
- Company: Pagos Consultants, a specialist recruitment consultancy in Payments, Fintech, and Technology.
- Benefits: Competitive salary, performance bonuses, clear career progression, and a supportive work environment.
- Other info: Modern office near Liverpool Street with opportunities to work with leading organisations.
- Why this job: Build long-term partnerships and make a real impact in a growing recruitment business.
- Qualifications: Experience in recruitment account management and strong relationship-building skills.
Relationship Manager / Account Manager - Recruitment
Location: London, Liverpool Street (Onsite)
Salary: Competitive Base Salary + Performance Bonus
Looking for more than just another recruitment role?
Are you tired of constantly chasing new business while existing clients are neglected? Do you enjoy building long-term partnerships, becoming a trusted advisor, and growing strategic accounts rather than making endless cold calls?
If you're an experienced Relationship Manager or Account Manager from a recruitment agency, we'd like to hear from you.
Pagos Consultants is looking for an exceptional relationship-focused recruitment professional to take ownership of an established portfolio of clients, ensuring they receive an outstanding level of service while identifying opportunities to grow existing partnerships.
This is a role for someone who understands that retaining clients is just as important as winning them.
Pagos Consultants is a specialist recruitment consultancy operating across Payments, Fintech, Technology, and Executive Search.
Our reputation has been built on long-term partnerships, market expertise, and delivering exceptional recruitment solutions to clients across the UK, Europe, North America, and beyond.
As we continue to grow, we're investing in a dedicated Relationship Management function to ensure our clients receive a first-class experience throughout every stage of their recruitment journey.
The Opportunity
You will become the primary point of contact for a portfolio of existing clients, working closely with hiring managers, Talent Acquisition teams, HR, Procurement, and senior stakeholders.
Your focus will be to strengthen relationships, maximise client retention, increase hiring activity, and ensure every recruitment assignment is delivered to the highest standard.
Working alongside our Sales and Delivery teams, you'll play a pivotal role in the continued growth of Pagos Consultants.
Key Responsibilities
- Manage and develop a portfolio of existing recruitment clients.
- Build trusted relationships with hiring managers and key decision-makers.
- Increase revenue through account management, growth and expansion into new business areas.
- Conduct regular client meetings, service reviews, and business reviews.
- Identify upcoming hiring plans and recruitment opportunities.
- Act as the client's primary point of contact throughout the recruitment process.
- Work closely with Sales and Delivery teams to ensure exceptional service delivery.
- Resolve client issues quickly and professionally.
- Provide market intelligence, salary benchmarking, and hiring advice.
- Ensure client satisfaction remains at the highest level.
What We're Looking For
- Previous experience as an Account Manager, Relationship Manager, Client Services Manager, or similar role within a recruitment agency.
- Strong understanding of agency recruitment permanent hiring.
- Exceptional relationship-building and stakeholder management skills.
- Commercial awareness with the ability to identify opportunities to grow existing accounts.
- Professional, organised, and highly client focused.
- Excellent communication and negotiation skills.
- Ability to manage multiple client relationships simultaneously.
- A proactive approach with a genuine passion for delivering outstanding customer service.
- A well organised and structured approach.
What We Offer
- Performance-based bonus structure.
- The opportunity to manage strategic client accounts.
- Clear career progression within a growing specialist recruitment consultancy.
- A collaborative, ambitious, and supportive working environment.
- Modern offices located near Liverpool Street Station.
- The opportunity to work with some of the world's leading organisations across Payments, Fintech, Technology, and Executive Search.
We believe great recruitment is built on great relationships.
Our clients don't want another supplier; they want a trusted recruitment partner who understands their business, responds quickly, and consistently delivers results.
If you're passionate about building long-term client partnerships and want to play a key role in the growth of an ambitious recruitment business, we'd love to hear from you.
Relationship Manager recruitment employer: Pagos Consultants
Pagos Consultants is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the fast-paced world of quantitative trading and data science. With a focus on employee growth, we provide extensive training and mentorship opportunities, ensuring our team members are well-equipped to thrive in their careers while enjoying competitive earnings potential in the vibrant NYC market.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager recruitment
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including Pagos Consultants, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like Pagos Consultants!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Relationship Manager recruitment
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at Pagos Consultants that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Relationship Manager recruitment at Pagos Consultants, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at Pagos Consultants
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch Pagos Consultants to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
