Remote SaaS Support Analyst with Zendesk

Remote SaaS Support Analyst with Zendesk

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide proactive support and solutions for our innovative recruitment software.
  • Company: Join PageUp, a leading tech company in the recruitment space.
  • Benefits: Enjoy remote work flexibility, competitive salary, and career development opportunities.
  • Other info: Work in a dynamic environment with occasional London office visits.
  • Why this job: Make a real difference by helping clients optimise their career sites.
  • Qualifications: Experience in SaaS support and strong communication skills are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Page Up in the UK is seeking a Customer Support Analyst to provide proactive advice and implement solutions for our bespoke Applicant Tracking Software and Recruitment Marketing Saa S products by Page Up Clinch.

This is a full-time role, primarily remote with occasional London office visits.

You will troubleshoot via Zendesk, own client issues, and contribute to documentation while helping clients optimise their careers sites.

A Saa S support background and excellent communication are highly valued.

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Remote SaaS Support Analyst with Zendesk employer: PageUp

At PageUp, we pride ourselves on being an excellent employer by fostering a supportive and flexible work culture that prioritises employee well-being and growth. Our remote SaaS Support Analyst role offers the unique advantage of working with cutting-edge technology while enjoying the flexibility of remote work, complemented by occasional team interactions in our vibrant London office. With a comprehensive benefits package and opportunities for professional development, we are committed to empowering our employees to thrive in their careers.

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Contact Details:

PageUp Recruitment Team

We think you need these skills to ace Remote SaaS Support Analyst with Zendesk

SaaS Support
Zendesk
Troubleshooting
Client Issue Management
Documentation Skills
Career Site Optimisation
Communication Skills