Remote SaaS Support Analyst - Zendesk & ATS

Remote SaaS Support Analyst - Zendesk & ATS

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Troubleshoot helpdesk requests and implement solutions for our bespoke software.
  • Company: Join PageUp, a dynamic company in the recruitment tech space.
  • Benefits: Enjoy remote work flexibility and opportunities for professional growth.
  • Other info: Work remotely with occasional meet-ups in our London office.
  • Why this job: Make a real difference by helping clients with innovative SaaS solutions.
  • Qualifications: Experience in SaaS support and excellent communication skills are a must.

The predicted salary is between 30000 - 40000 Β£ per year.

Page Up seeks a motivated Support Analyst to join our team, providing guidance and implementing solutions for our bespoke Applicant Tracking Software and Recruitment Marketing Saa S offerings.

This is a remote role with occasional time in our London office.

Responsibilities include troubleshooting helpdesk requests, owning client issues, configuring software changes, and drafting technical docs for clients and colleagues.

A Saa S, customer-service background and strong communication are essential.

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Remote SaaS Support Analyst - Zendesk & ATS employer: PageUp Dublin

At PageUp, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a remote SaaS Support Analyst, you'll enjoy the flexibility of working from home while also having the opportunity to connect with colleagues in our London office. We offer comprehensive training, career development opportunities, and a supportive environment that values your contributions, making PageUp an excellent choice for those seeking meaningful and rewarding employment.

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Contact Details:

PageUp Dublin Recruitment Team

We think you need these skills to ace Remote SaaS Support Analyst - Zendesk & ATS

SaaS Support
Zendesk
Applicant Tracking Software
Recruitment Marketing
Troubleshooting
Client Issue Management
Software Configuration