At a Glance
- Tasks: Lead partnership strategies and drive growth with key consulting and technology partners.
- Company: Join PagerDuty, a leader in Digital Operations Management, trusted by top global brands.
- Benefits: Enjoy competitive salary, flexible work arrangements, and generous paid leave.
- Other info: Hybrid work model with opportunities for career growth and development.
- Why this job: Make a real impact in a dynamic environment while collaborating with industry leaders.
- Qualifications: 10+ years in IT or SaaS, proven track record in partnerships, strong relationship skills.
The predicted salary is between 80000 - 100000 £ per year.
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.
We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
PagerDuty is seeking a Strategic Alliances Director to join our dynamic, customer-focused Global Alliances team! You will lead our partnership strategy and ongoing development of a portfolio of PagerDuty’s most strategic partners. This role will be accountable for developing and executing PagerDuty’s partnership strategy, collaborating closely with Sales, Product, Marketing, and Operations. The Strategic Alliances Director will lead the alliance team in launching and scaling GTM programs with key consulting and technology partners to drive PagerDuty's growth and enhance service delivery. They will establish strong relationships with partner leadership teams, both horizontally and vertically, to maximize the impact of our partnerships.
Key Responsibilities
- Develop and execute the joint Go-To-Market strategy with Strategic Partners to drive pipeline and revenue growth.
- Deliver on key financial goals, including alliance-influenced revenue and pipeline generation metrics.
- Partner with PagerDuty’s Sales organization to align opportunities and build strong field relationships with Partners account teams.
- Represent PagerDuty within the Partners ecosystem, advocating for mutual success and resolving partnership challenges.
- Define joint value propositions and collaborate with Product Marketing and Partner Marketing on campaigns and messaging.
- Drive executive-level partnership engagement and identify new strategic opportunities through roadmap discussions.
Basic Qualifications
- Bachelor’s degree or equivalent degree or experience.
- 10+ years of experience in the IT or enterprise software/SaaS industry.
- Proven track record in developing and executing partner and alliance go-to-market strategies.
- Demonstrated success managing partnerships that drive measurable revenue impact.
- Experience developing and managing a portfolio of GSI/RSI relationships and leading cross functional teams at scale to common outcomes and goals.
- AWS or Cloud Service Provider experience.
Preferred Qualifications
- Strong relationship‑building and management skills.
- Experience building and scaling GTM partnerships for pipeline and revenue generation.
- Excellent oral and written communication skills.
- Ability to work effectively with individuals at all levels and across organizations.
- Highly organised and detail‑oriented.
- BA/BS degree in a related field.
Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application.
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
- Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia.
- Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon.
- United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming.
Candidates must reside in an eligible location, which vary by role.
How We Work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability.
What We Offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Your Package May Include:
- Competitive salary.
- Comprehensive benefits package.
- Flexible work arrangements.
- Company equity.
- ESPP (Employee Stock Purchase Program).
- Retirement or pension plan.
- Generous paid vacation time.
- Paid holidays and sick leave.
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO.
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent.
- Paid volunteer time off: 20 hours per year.
- Company-wide hack weeks.
- Mental wellness programs.
Eligibility may vary by role, region, and tenure.
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.
Strategic Alliances Director employer: PagerDuty
PagerDuty is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to thrive in a hybrid work environment across major cities. With a strong focus on professional growth, competitive benefits, and a commitment to employee well-being, including generous parental leave and wellness days, PagerDuty empowers its team members to drive impactful digital transformation for leading global brands. Join us to be part of a forward-thinking company that values collaboration, innovation, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Alliances Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at PagerDuty. A warm introduction can make all the difference when you're aiming for that Strategic Alliances Director role.
✨Tip Number 2
Prepare for the interview by researching PagerDuty's partnerships and recent projects. Show us you’re not just another candidate; demonstrate your knowledge about how you can contribute to their growth and success in the digital operations space.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience in developing go-to-market strategies and managing partnerships. We want to hear how your past successes can translate into future wins for PagerDuty.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, we value potential and are keen to see how your unique background can fit into our team. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Strategic Alliances Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Strategic Alliances Director role. Highlight your experience in developing and executing partnership strategies, and don’t forget to showcase any relevant achievements that align with PagerDuty's goals.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about digital operations management and how your skills can help PagerDuty grow its partnerships. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role requires excellent communication skills, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your ability to build relationships through your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PagerDuty
✨Know Your Partners
Before the interview, dive deep into PagerDuty's strategic partners. Understand their business models, recent news, and how they align with PagerDuty’s goals. This knowledge will help you articulate how you can enhance these partnerships.
✨Showcase Your GTM Experience
Be ready to discuss specific examples of Go-To-Market strategies you've developed in the past. Highlight measurable outcomes and how your efforts directly contributed to revenue growth. This will demonstrate your capability to drive similar success at PagerDuty.
✨Build Relationships Virtually
Since this role involves collaboration across various teams, prepare to discuss how you've successfully built relationships in a hybrid or remote environment. Share strategies that helped you engage with stakeholders effectively, even from a distance.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery and ensure you convey your ideas effectively.
