Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead sales growth for SaaS products in Global 2000 accounts and manage complex sales cycles.
- Company: PagerDuty empowers teams with its Operations Cloud, driving business forward through innovative solutions.
- Benefits: Enjoy flexible work arrangements, competitive salary, generous vacation, and wellness programs.
- Why this job: Join a customer-centric team that values innovation and collaboration while making a real impact.
- Qualifications: 12+ years in field sales, preferably SaaS, with experience selling to C-level executives.
- Other info: Hybrid workplace with offices worldwide; diverse candidates encouraged to apply.
The predicted salary is between 48000 - 72000 £ per year.
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!
Overview of the Role
PagerDuty is seeking a Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are looking for a dynamic sales professional who embraces technology and excels in a consultative sales approach, with a proven knack for driving sales growth and captivating a tech-savvy audience.
Your mission will be to lead and manage a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts, focusing on approximately 6 accounts, requiring the ability to align our operations cloud story to different stakeholders.
As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences, ensuring our customers receive nothing short of the finest sales journey imaginable.
Key Responsibilities:
Value Selling
- Possess a deep understanding of the problems and focus areas of your stakeholders and effectively communicate the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership.
- Develop strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends.
- Identify long-term strategies to grow accounts by aligning with our customers’ big problems and objectives.
Sales Effectiveness
- Negotiate positive business outcomes with existing customers for PagerDuty.
- Manage and close complex, multi-product sales cycles in the Global 2000 segment.
- Conduct consistent and effective conversations with senior-level executives (SVP+) to garner interest and support for new initiatives.
- Demonstrate strong presentation skills verbally and visually by customizing content and slides for internal or external audiences.
- Encourage positive conversations between existing customers and sales teams, leading to solutions aligned with the customer’s strategic vision.
Sales Execution
- Plan your territory assignment, priority account targets, and work with your greater support team to drive an effective territory strategy.
- Utilize historical data and market trends to provide accurate forecasts to management.
- Leverage our Marketing, Alliances, and BDR programs to develop a point of view and approach to opening net new logo opportunities.
- Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty.
- Document key qualification details, including use case, purchase timeframes, and next steps.
- Proactively engage internal resources and partners at the right time to move the sales process forward.
Basic Qualifications
- 12+ years field sales experience, preferably in software sales / SaaS sales.
- 6+ years of experience expanding into new areas of existing accounts.
- Strategic Account Management experience with Fortune 500 companies.
- Experience selling to C-level executives.
- Experience in a multi-product selling environment.
- Travel expectations around 30%.
Preferred Qualifications
- Effective time management, complex deal management, account planning, and analytical skills.
- Consistent track record of exceeding sales targets.
- Self-sufficient with the ability to work independently and collaboratively.
- Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales).
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace.
How we work
Our values are deeply embedded in how we operate and the people we bring on board.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
What we offer
We ensure our employees are inspired to do their best through a comprehensive total rewards approach.
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave
- HibernationDuty – an annual company paid week off
- Paid volunteer time off
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer.
#J-18808-Ljbffr
Strategic Account Executive employer: PagerDuty
Contact Detail:
PagerDuty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Executive
✨Tip Number 1
Familiarize yourself with PagerDuty's Operations Cloud and its unique value proposition. Understanding how our platform addresses the specific needs of enterprise accounts will help you articulate its benefits effectively during conversations with potential clients.
✨Tip Number 2
Leverage your existing network to connect with decision-makers in Global 2000 companies. Building relationships with C-level executives can provide you with insights into their challenges and how PagerDuty can offer solutions tailored to their strategic objectives.
✨Tip Number 3
Stay updated on industry trends and competitor activities. This knowledge will not only enhance your credibility but also enable you to develop strategic plans that resonate with your stakeholders' needs and preferences.
✨Tip Number 4
Practice your presentation skills by customizing content for different audiences. Being able to effectively communicate complex ideas visually and verbally will be crucial when engaging with senior-level executives and showcasing the value of PagerDuty.
We think you need these skills to ace Strategic Account Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Strategic Account Executive position. Tailor your application to highlight your relevant experience in SaaS sales and strategic account management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 12+ years of field sales experience, particularly in software or SaaS sales. Showcase specific examples of how you've successfully managed and expanded existing accounts, especially with Fortune 500 companies.
Demonstrate Consultative Sales Skills: Since the role requires a consultative sales approach, provide examples in your application that demonstrate your ability to understand customer needs and align solutions accordingly. Mention any relevant sales methodologies you are familiar with, such as MEDDIC or SPIN.
Showcase Your Presentation Skills: Given the importance of strong presentation skills in this role, include details about your experience presenting to senior-level executives. If possible, mention specific instances where your presentations led to successful outcomes or new initiatives.
How to prepare for a job interview at PagerDuty
✨Understand the Value Selling Approach
Make sure to familiarize yourself with value selling techniques. Be prepared to discuss how you can identify and address the specific problems of stakeholders, and how PagerDuty's solutions can drive strategic business outcomes.
✨Showcase Your Sales Effectiveness
Prepare examples from your past experiences where you've successfully managed complex sales cycles, especially in the Global 2000 segment. Highlight your ability to negotiate positive outcomes and engage with senior-level executives.
✨Demonstrate Strategic Account Management Skills
Be ready to discuss your experience with Fortune 500 companies and how you've expanded existing accounts. Share your strategies for aligning with customer objectives and addressing their long-term needs.
✨Exhibit Strong Presentation Skills
Practice customizing your presentation content for different audiences. During the interview, demonstrate your ability to communicate effectively both verbally and visually, as this is crucial for engaging tech-savvy stakeholders.
