Business Development Representative - London

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.

Overview Of The Role

PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fuelling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities.

Key Responsibilities:

• Value Selling: Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasising the impact and solutions that address the customer's specific needs or challenges.
• Sales Effectiveness: Establishing, overseeing and maintaining genuine connections with customers. Consistently achieve sales goals, maintaining a proven track record of success. Exhibit strong collaboration and time management skills to maximize efficiency and productivity.
• Sales Execution: Ensuring that one’s own and others' work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
• Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies.
• Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts.
• Proficiently use Salesforce, Sales Navigator, Gong Engage and Demandbase to optimize sales activities and focus.

Basic Qualifications:

• Strong communication and interpersonal skills to effectively engage with potential customers and build relationships.
• Strong organisational skills to manage and prioritise multiple leads and opportunities effectively.
• Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.
• Passion for technology.
• 1-2 Years experience in outbound prospecting.

Preferred Qualifications:

• Prior sales development experience preferred.
• Experience using salesforce.com preferred.
• BA/BS Degree.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. This role is expected to come into our Moorgate office 1-2 times per week.

Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story.

What we offer:

• Competitive salary.
• Comprehensive benefits package.
• Flexible work arrangements.
• Company equity.
• Generous paid vacation time.
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent.
• Paid volunteer time off: 20 hours per year.

About PagerDuty:

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises.

Additional Information:

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.