At a Glance
- Tasks: Drive growth in enterprise accounts and engage with C-level executives to deliver impactful solutions.
- Company: Join a leading SaaS company focused on innovation and customer success.
- Benefits: Enjoy flexible work, generous time off, and wellness initiatives to recharge.
- Other info: Collaborative culture with hands-on career development opportunities.
- Why this job: Shape customer journeys and close high-value deals in a dynamic environment.
- Qualifications: 8+ years in enterprise sales with proven success in managing complex accounts.
The predicted salary is between 60000 - 80000 £ per year.
PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team! As an Account Executive, you will drive growth and expansion within an established customer portfolio and territory, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting opportunity to shape the customer’s journey, close high-value deals, and accelerate PagerDuty’s growth in the enterprise market.
The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions.
- Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
- Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
- Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
- Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
- Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
- Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
- Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.
Benefits:
- 20 hours per year of paid volunteer time.
- Health insurance.
- Wellness Days and mid-year Wellness Week: extra time off for the whole company to unplug and recharge at the same time.
- Generous paid parental leave and return to work policy to help with transition back.
- Generous paid time off.
- Flexible workplace/WFH.
- Hands-on career and leadership development programs.
Qualifications:
- Demonstrated experience selling to and influencing C-level executives.
- Proven success managing a quota in complex, long-cycle enterprise sales.
- Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
- Bachelor’s degree or equivalent experience.
- 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software.
- Experience managing high-value accounts.
- Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.
- Track record of success with multi-product sales and solution-based selling models.
- Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.
- Strategic thinker with exceptional communication, negotiation, and relationship-building skills.
Enterprise Account Executive employer: PagerDuty
PagerDuty is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for an Enterprise Account Executive to thrive. With a competitive salary, comprehensive benefits, and flexible work arrangements, employees enjoy a supportive environment that prioritises personal and professional growth. The company's commitment to employee wellness, including generous paid leave and mental health programs, alongside its recognition as a Great Place to Work, underscores its dedication to creating a rewarding workplace experience.
