At a Glance
- Tasks: Drive growth in enterprise accounts and engage with C-level executives to deliver impactful solutions.
- Company: Join a leading SaaS company focused on innovation and customer success.
- Benefits: Enjoy flexible work, generous time off, and wellness initiatives to recharge.
- Other info: Collaborative culture with hands-on career development opportunities.
- Why this job: Shape customer journeys and close high-value deals in a dynamic environment.
- Qualifications: 8+ years in enterprise sales with proven success in managing complex accounts.
The predicted salary is between 60000 - 80000 £ per year.
PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team! As an Account Executive, you will drive growth and expansion within an established customer portfolio and territory, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting opportunity to shape the customer’s journey, close high-value deals, and accelerate PagerDuty’s growth in the enterprise market.
The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions.
- Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
- Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
- Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
- Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
- Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
- Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
- Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.
Benefits:
- 20 hours per year of paid volunteer time.
- Health insurance.
- Wellness Days and mid-year Wellness Week: extra time off for the whole company to unplug and recharge at the same time.
- Generous paid parental leave and return to work policy to help with transition back.
- Generous paid time off.
- Flexible workplace/WFH.
- Hands-on career and leadership development programs.
Qualifications:
- Demonstrated experience selling to and influencing C-level executives.
- Proven success managing a quota in complex, long-cycle enterprise sales.
- Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
- Bachelor’s degree or equivalent experience.
- 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software.
- Experience managing high-value accounts.
- Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.
- Track record of success with multi-product sales and solution-based selling models.
- Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.
- Strategic thinker with exceptional communication, negotiation, and relationship-building skills.
Enterprise Account Executive employer: PagerDuty
PagerDuty is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to collaborate with innovative minds in the tech industry. Join us to be part of a team that values your contributions and supports your career aspirations while working in a dynamic environment that champions creativity and collaboration.
