At a Glance
- Tasks: Drive growth in mid-sized accounts and engage with C-level executives.
- Company: Join PagerDuty, a leader in Digital Operations Management.
- Benefits: Enjoy competitive salary, flexible work, and generous paid leave.
- Other info: Great career growth opportunities in a supportive culture.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: 7+ years in B2B sales with proven success in SaaS.
The predicted salary is between 36000 - 60000 £ per year.
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.
We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential. You will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty’s Operations Cloud.
This is an exciting opportunity to accelerate PagerDuty’s footprint in high-growth accounts by engaging directly with C-level stakeholders and delivering measurable business outcomes. The ideal candidate is a strategic seller who thrives in fast-paced environments, excels at executive engagement, and has a proven track record of driving multi-product growth within existing customer portfolios.
KEY RESPONSIBILITIES- Drive growth within a defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions.
- Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement.
- Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities.
- Champion the adoption of PagerDuty’s Operations Cloud to deliver tangible value and expand platform usage.
- Accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework.
- Collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience.
- 7+ years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software.
- Proven success in meeting or exceeding quota within a defined territory.
- Demonstrated ability to sell to and influence C-level executives and technical stakeholders.
- Proficiency using Salesforce (SFDC) for pipeline management and forecasting.
- Bachelor’s degree or equivalent experience.
- Experience applying MEDDICC and Command of the Message (COM) methodologies in complex sales cycles.
- Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level.
- Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals.
- Familiarity with Operations Cloud or DevOps environments.
- Results-oriented mindset with exceptional collaboration, negotiation, and presentation skills.
Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application.
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in certain locations.
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
Territory Executive (UK) employer: PagerDuty, Inc.
PagerDuty is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to thrive in a fast-paced environment while driving meaningful digital transformation for clients. With a strong focus on employee growth, competitive benefits, and a commitment to work-life balance through flexible arrangements, PagerDuty empowers its team members to excel and innovate. Located in major cities, including London, the company provides a collaborative atmosphere where strategic thinkers can engage with C-level executives and make a tangible impact on business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Territory Executive (UK)
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Territory Executive role.
✨Tip Number 2
Research is key! Dive deep into PagerDuty’s Operations Cloud and understand how it can benefit potential clients. When you know your stuff, you’ll impress those C-level execs and show them you’re the right fit for the job.
✨Tip Number 3
Practice your pitch! Whether it’s a casual chat or a formal interview, being able to articulate how you can drive growth and deepen relationships is crucial. Role-play with a friend or record yourself to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit that resume!
We think you need these skills to ace Territory Executive (UK)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Territory Executive role. Highlight your B2B sales experience and any success you've had with C-level executives. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital operations management and how you can drive growth at PagerDuty. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to meet or exceed quotas. Numbers speak volumes, so include metrics where possible to show your impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PagerDuty, Inc.
✨Know Your Territory Inside Out
Before the interview, dive deep into understanding the specific mid-sized accounts in your territory. Research their business models, challenges, and how PagerDuty can add value to them. This knowledge will help you demonstrate your strategic selling skills and show that you're ready to engage with C-level executives.
✨Master the MEDDICC Framework
Since this role involves using the MEDDICC qualification framework, make sure you’re familiar with it. Prepare examples from your past experiences where you've successfully applied this methodology. Being able to discuss how you’ve used MEDDICC to drive sales will impress your interviewers and show you’re a great fit for the role.
✨Showcase Your Consultative Selling Skills
During the interview, highlight your consultative selling approach. Share stories of how you've built relationships with key decision-makers and influenced their buying decisions. This will illustrate your ability to engage effectively with C-level stakeholders, which is crucial for the Territory Executive position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and strategic thinking abilities. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios will help you articulate your thought process clearly and demonstrate your readiness to tackle real-world issues.
