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- Tasks: Join our sales team to drive growth and build relationships with clients.
- Company: PagerDuty is a global leader in digital operations management, trusted by top companies.
- Benefits: Enjoy flexible work arrangements, competitive salary, and generous paid time off.
- Why this job: Be part of a dynamic team that values innovation and customer success.
- Qualifications: No specific experience required; we welcome diverse backgrounds and perspectives.
- Other info: Hybrid workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Interested in being considered for future sales opportunities at PagerDuty? We love connecting with Account Executives who have experience growing existing accounts and acquiring new business.
Our Account Executives are responsible for expanding opportunities within a set of existing high-value accounts while also driving new customer acquisition. We look for dynamic, consultative sales leaders who understand the nuances of nurturing long-term relationships and winning new business—individuals who thrive in a tech-forward environment and are passionate about delivering impactful solutions. As a customer-centric organization, PagerDuty emphasizes exceptional sales experiences. We seek individuals who can build lasting relationships while pursuing strategic growth.
Key Responsibilities:- Value Selling: Focus on demonstrating the unique value our products and services bring to both new and existing customers, addressing specific needs and challenges that drive their business forward.
- Account Expansion & Acquisition: Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts, including crafting tailored outreach to key decision-makers.
- Strategic Account Development: Develop and execute strategic plans to expand accounts and identify new high-potential opportunities. Stay aligned with customer objectives and business needs while leveraging competitive intelligence and industry trends.
- Sales Effectiveness: Establish and maintain strong, authentic relationships with both new and existing clients. Negotiate positive outcomes, ensuring mutual success with current accounts while securing new deals with prospective clients.
- Executive Engagement: Conduct high-level conversations with senior executives (VP+) to uncover strategic needs and align our solutions to their business challenges. Lead discussions around both new sales opportunities and expansions within existing accounts.
- Sales Execution: Ensure thorough and accurate pipeline management, with careful preparation for meetings and presentations. Follow up on commitments and agreements to contribute to the long-term strategic success of both the customer and PagerDuty.
- Prospecting & New Business Development: Utilize marketing, alliances, and BDR programs to uncover new logo opportunities. Proactively qualify prospects, develop strategies to win new business, and create plans to convert leads into customers.
- Planning & Forecasting: Map out territory and account strategies, working with internal resources to develop an effective sales approach. Use historical data and market insights to provide accurate and actionable forecasts.
Not sure if you qualify? Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work: PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
How we work: Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer: Put users first to design great products and experiences.
- Run Together: Build strong teams that amplify our impact on users.
- Take the Lead: Disrupt and invent to be the first choice for users.
- Ack + Own: Take ownership and action to deliver more efficiently to users.
- Bring Your Self: Bring your best self to build empathy and trust with users.
What we offer: One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure.
About PagerDuty: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionises how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more. Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time. PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Additional Information: PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.
Sales - UK employer: PagerDuty, Inc.
Contact Detail:
PagerDuty, Inc. Recruiting Team
accommodation@pagerduty.com
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - UK
✨Tip Number 1
Familiarise yourself with PagerDuty's Operations Cloud and its unique value propositions. Understanding how their solutions address customer challenges will help you articulate your insights during conversations with potential clients.
✨Tip Number 2
Network with current or former employees of PagerDuty on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with insider knowledge and tips that could set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in account expansion and new business acquisition. Be ready to share specific examples of how you've successfully nurtured client relationships and driven sales growth in previous roles.
✨Tip Number 4
Stay updated on industry trends and competitive intelligence related to digital operations management. This knowledge will not only enhance your discussions with senior executives but also demonstrate your commitment to understanding the market landscape.
We think you need these skills to ace Sales - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in account management and new business development. Use specific metrics to demonstrate your success in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and how your skills align with PagerDuty's values. Mention your understanding of the tech-forward environment and your ability to build lasting relationships.
Showcase Value Selling Skills: Emphasise your experience in value selling by providing examples of how you've addressed customer needs and challenges in past roles. This will resonate well with PagerDuty's focus on delivering impactful solutions.
Prepare for Interviews: If selected for an interview, be ready to discuss your strategic account development approach and how you engage with senior executives. Prepare questions that show your interest in PagerDuty's operations and culture.
How to prepare for a job interview at PagerDuty, Inc.
✨Understand Value Selling
Before your interview, make sure you grasp the concept of value selling. Be prepared to discuss how you can demonstrate the unique value of PagerDuty's products and services to potential clients, addressing their specific needs and challenges.
✨Showcase Your Account Management Skills
Highlight your experience in managing existing accounts while also acquiring new business. Prepare examples of how you've successfully expanded accounts and developed strategies to win new clients, as this is crucial for the role.
✨Engage with Executive-Level Conversations
Since the role involves high-level discussions with senior executives, practice articulating how you would uncover strategic needs and align solutions to their business challenges. This will demonstrate your capability to engage effectively at all levels.
✨Prepare for Pipeline Management
Be ready to discuss your approach to pipeline management. Share how you ensure thorough preparation for meetings and presentations, and how you follow up on commitments to contribute to long-term success for both the customer and PagerDuty.
