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- Tasks: Drive growth in enterprise accounts and build strong relationships with C-level executives.
- Company: Join PagerDuty, a leader in Digital Operations Management, trusted by top global brands.
- Benefits: Enjoy competitive salary, flexible work arrangements, generous vacation, and wellness programs.
- Why this job: Shape customer journeys and close high-value deals in a dynamic tech environment.
- Qualifications: 8+ years in B2B sales, proven success with complex deals, and strong relationship skills.
- Other info: Great career growth opportunities in a supportive, inclusive culture.
The predicted salary is between 36000 - 60000 £ per year.
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.
PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team! As an Account Executive, you will drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting opportunity to shape the customer’s journey, close high-value deals, and accelerate PagerDuty’s growth in the enterprise market.
The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions.
KEY RESPONSIBILITIES- Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
- Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
- Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
- Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
- Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
- Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
- Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.
- 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software.
- Proven success managing a quota in complex, long-cycle enterprise sales.
- Demonstrated experience selling to and influencing C-level executives.
- Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
- Bachelor’s degree or equivalent experience.
- Expertise applying MEDDICC and Command of the Message (COM) methodologies.
- Experience managing high-value accounts.
- Track record of success with multi-product sales and solution-based selling models.
- Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.
- Strategic thinker with exceptional communication, negotiation, and relationship-building skills.
We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application.
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in certain regions.
What we offer- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & Hibernation
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises.
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
Future Opportunities - Sales - Chicago employer: PagerDuty, Inc.
Contact Detail:
PagerDuty, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Future Opportunities - Sales - Chicago
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and think about how you can add value. Practise your pitch so you can confidently showcase your skills and experience when it’s time to shine.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re genuinely interested in the role and helps keep you top of mind for the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Future Opportunities - Sales - Chicago
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role you're applying for. Highlight your experience in enterprise B2B sales and any relevant achievements that align with what we're looking for at PagerDuty.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital operations management and how your skills can help drive growth at PagerDuty.
Showcase Your Relationship Skills: Since we value relationship-driven sales, be sure to include examples of how you've built and maintained executive relationships in your previous roles. We want to see your consultative selling approach!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at PagerDuty, Inc.
✨Know Your Stuff
Before the interview, dive deep into PagerDuty's products and services. Understand how their Operations Cloud works and be ready to discuss how you can drive adoption and deliver value to customers. This shows you're genuinely interested and prepared.
✨Build Relationships
Since this role involves engaging with C-level executives, practice your relationship-building skills. Think of examples from your past where you've successfully managed executive relationships and be ready to share those stories during the interview.
✨Master the MEDDICC Framework
Familiarise yourself with the MEDDICC sales methodology, as it's crucial for this position. Be prepared to discuss how you've applied it in previous roles, especially in complex sales cycles, to demonstrate your strategic thinking.
✨Showcase Your Success
Come armed with quantifiable achievements from your past sales experiences. Highlight specific instances where you've met or exceeded quotas, particularly in enterprise B2B sales, to illustrate your capability and fit for the role.