At a Glance
- Tasks: Drive new business and expand accounts in the mid-market segment.
- Company: Join PagerDuty, a leader in Digital Operations Management with a collaborative culture.
- Benefits: Enjoy equity options, generous vacation, wellness days, and paid parental leave.
- Other info: Flexible hybrid workplace with excellent career growth opportunities.
- Why this job: Make an impact in a dynamic role while working with cutting-edge technology.
- Qualifications: 2-4 years of B2B software sales experience and strong relationship-building skills.
The predicted salary is between 50000 - 70000 £ per year.
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organisations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organisations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernisation.
PagerDuty seeks a dynamic Mid-Market Account Executive to drive new business acquisition and account expansion within our mid-market segment ($50-500 M revenue). Reporting to the Regional Sales Manager, you will own the entire sales cycle for net-new logo acquisition and initial account growth. You will leverage a modern tech stack and consultative approach to deliver consistent results. You will combine hunter and farmer responsibilities, requiring strategic prospecting skills and the ability to expand relationships after initial sales. The ideal candidate will bring a track record of successful new logo acquisition in the mid-market space and experience in solution selling and relationship development.
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our London office 1-2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
Key Responsibilities:- New Business Development: Drive new logo acquisition within assigned territory using a multi-channel prospecting approach.
- Execute entire sales cycle from prospect to close for organisations with $50-500 M in revenue.
- Leverage sales intelligence tools (SFDC, Outreach/SalesLoft, DemandBase/6Sense) to identify and pursue high-potential opportunities.
- Apply the MEDDICC framework to qualify and progress opportunities effectively.
- Master PagerDuty's Command of the Message (COM) methodology to articulate value propositions that resonate with mid-market buyers.
- Conduct discovery conversations to uncover technical and business challenges that align with PagerDuty's solutions.
- Develop and present tailored solutions that address specific customer pain points and use cases.
- Build consensus across technical and business stakeholders to drive decisions.
- Create and execute "land-and-expand" strategies within newly acquired accounts.
- Maintain high levels of customer satisfaction through consistent engagement and follow-through.
- Identify and pursue expansion opportunities within existing accounts.
- Partner with customer success teams to ensure successful implementation and adoption.
- Maintain accurate pipeline data and forecasts in Salesforce.
- Prioritise opportunities effectively to maximise revenue potential.
- Balance time between new logo acquisition and account expansion activities.
- Document all customer interactions, next steps, and commitments.
- 2-4 years of B2B software sales experience with proven success in new logo acquisition.
- 1-2 years of full-cycle selling experience in mid-market SaaS sales.
- Demonstrated proficiency with modern sales tools (SFDC, Outreach/SalesLoft, DemandBase/6Sense).
- Track record of consistently meeting or exceeding new business quotas.
- Experience selling technical solutions to both business and technical buyers.
- Experience with solution selling methodologies (COM, MEDDICC).
- Strong understanding of DevOps, ITOps, or related technical domains.
- Proven ability to build relationships with senior stakeholders.
- Bachelor's degree in Business, Technology, or related field.
Your package may include:
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time.
- Paid holidays and sick leave.
- Dutonian Wellness Days & HibernationDuty – company-wide paid days off in addition to PTO.
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*.
- Paid volunteer time off: 20 hours per year.
- Mental wellness programmes.
*Eligibility may vary by role, region, and tenure.
Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia; Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon; United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming. Candidates must reside in an eligible location, which vary by role.
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Mid Market Account Executive New London employer: Pager
PagerDuty is an exceptional employer that fosters a dynamic and collaborative work culture, encouraging employees to thrive in a flexible, hybrid environment. With a strong focus on employee growth, we offer comprehensive benefits including generous paid leave, wellness programmes, and opportunities for professional development, making it an ideal place for those looking to make a meaningful impact in the tech industry. Our London office serves as a hub for innovation and teamwork, allowing you to connect with colleagues and drive success in your role as a Mid-Market Account Executive.
StudySmarter Expert Advice🤫
We think this is how you could land Mid Market Account Executive New London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Mid Market Account Executive New London at Pager, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Pager. Tailor your message to explain why you’re drawn to them and how you can contribute as a Mid Market Account Executive New London. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Mid Market Account Executive New London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Pager:When writing your cover letter, make sure to tailor your message specifically for Pager. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Pager
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Pager that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Pager that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Pager’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
