Temporary Customer Service Co-coordinator
Temporary Customer Service Co-coordinator

Temporary Customer Service Co-coordinator

Preston Temporary No home office possible
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At a Glance

  • Tasks: Handle customer calls and emails, manage databases, and process payments.
  • Company: Join a dynamic team focused on customer service excellence.
  • Benefits: Enjoy competitive pay, weekly payments, and free on-site parking.
  • Why this job: Gain valuable experience in customer service with potential for permanent placement.
  • Qualifications: Experience in customer service coordination and proficiency in Microsoft Office required.
  • Other info: This is a 3-month temporary role with possible extension.

As a Temporary Customer Co-coordinator you will:

  • Handling inbound, outbound calls & emails for customers and suppliers

  • Develop, maintain and update Customer database for all Quotations customers

  • Manage, maintain and update Enquiry and Application registers for the Connection Quotations team

  • Taking customer payments & updating CRM systems to confirm payment has been successful for internal teams

  • Ad-hoc duties as and when required

  • Proven experience within customer service coordination

  • Excellent communication skills – written and verbal

  • Customer facing / customer service orientation

  • Ability to plan and organise

  • Attention to detail and accuracy

  • Experience of Microsoft Office Suit essential (Word, Excel, Outlook, Explorer, PowerPoint

  • Experience of SAP beneficial

Please note offer employment is subject to a successful Basic DBS check & drug & alcohol test.

Preston Temporary £16 – £17 per hour View Job Description

As a Temporary Customer Service Co-coordinator you will be responsible for providing support to new customers via inbound, outbound calls as well as emails. Daily duties will include provide new customers with price quotations, on-boarding and dealing with suppliers.

  • 3 month temp role with the possibility of being extended or going perm

  • Competitive pay rate and weekly pay, In return, our client can offer:

  • 3 month temp role with the possibility of going perm

  • Competitive hourly rate

  • Weekly pay

  • Free on-site parking

Contact

Lee Mcerlean

Quote job ref

JN-022025-6656540

Phone number

+44 161 829 0398

Temporary Customer Service Co-coordinator employer: PageGroup

Join our team as a Temporary Customer Service Co-coordinator in Preston, where you'll enjoy a supportive work culture that values communication and customer service excellence. With competitive pay, weekly payments, and the potential for permanent employment, we prioritize your growth and development while offering free on-site parking for your convenience. Experience a dynamic environment that encourages attention to detail and organization, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

PageGroup Recruiting Team

+441618290398

StudySmarter Expert Advice 🤫

We think this is how you could land Temporary Customer Service Co-coordinator

✨Tip Number 1

Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.

✨Tip Number 2

Brush up on your Microsoft Office skills, especially Excel and Outlook, as these are essential for the role. Consider practicing creating spreadsheets or managing emails efficiently.

✨Tip Number 3

Prepare examples of your previous customer service experiences that highlight your communication skills and attention to detail. Be ready to discuss how you managed customer inquiries and maintained databases.

✨Tip Number 4

Research the company and its services to understand their customer base better. This knowledge will allow you to tailor your responses and show your genuine interest in the role.

We think you need these skills to ace Temporary Customer Service Co-coordinator

Customer Service Experience
Excellent Communication Skills
Attention to Detail
Organizational Skills
Proficiency in Microsoft Office Suite
Experience with CRM Systems
Ability to Handle Inbound and Outbound Calls
Email Communication Skills
Payment Processing Skills
Database Management
Problem-Solving Skills
Adaptability
Team Collaboration
Time Management

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your previous experience in customer service coordination. Use specific examples that demonstrate your ability to handle calls and emails effectively, as well as your experience with CRM systems.

Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've successfully communicated with customers or suppliers in the past. This can include written correspondence or verbal interactions.

Detail Your Organizational Skills: The job requires planning and organizing abilities. Mention any relevant experiences where you managed databases, maintained registers, or handled multiple tasks simultaneously, showcasing your attention to detail.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Highlight your proficiency in Microsoft Office Suite and any experience with SAP, as these are essential for the role.

How to prepare for a job interview at PageGroup

✨Showcase Your Customer Service Experience

Be prepared to discuss your previous roles in customer service coordination. Highlight specific examples where you successfully handled customer inquiries or resolved issues, as this will demonstrate your capability for the role.

✨Demonstrate Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. You might be asked to role-play a customer interaction, so be ready to showcase your verbal and written communication skills.

✨Familiarize Yourself with Relevant Software

Brush up on your knowledge of Microsoft Office Suite and any experience you have with SAP. Be ready to discuss how you've used these tools in past roles, as this will show your technical proficiency.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you had to plan, organize, or manage multiple tasks simultaneously, and be ready to explain your approach.

Temporary Customer Service Co-coordinator
PageGroup
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  • Temporary Customer Service Co-coordinator

    Preston
    Temporary

    Application deadline: 2027-02-04

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    PageGroup

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