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- Tasks: Support the sales team with client retention and B2B business tasks in a fast-paced environment.
- Company: Join a modern consultancy that operates across all sectors in the UK.
- Benefits: Enjoy a hybrid work model with 4 days in-office and 1 day WFH after probation.
- Why this job: Be part of a dynamic team focused on customer success and hitting targets while developing your skills.
- Qualifications: Experience in B2B customer service or sales is ideal; flexibility and professionalism are key.
- Other info: Salary ranges from £25,000 to £35,000 based on experience.
The predicted salary is between 25000 - 35000 £ per year.
A really exciting and modern consultancy business that work across all sectors and across the whole of the UK. This role is all about supporting the field sales team, taking a lead on client retention, B2B business support and requires the ability to meet targets whilst making outgoing phone calls calls.
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You will be happy supporting the sales team with various commercial tasks in a fast paced environment
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You will be happy taking calls on a busy customer line
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Ideally you will have been involved in customer retention
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You will be happy working to targets/KPIs, Sales Support (B2B Retention), Slough:
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Out going sales support phone calls for the sales team
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Hitting B2B targets around customer retention – This is a core requirement
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Identify and prospect potential members to generate sales appointments using various methods; online market research, company database and leads via their active marketing team and web site
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Fully supporting the field sales team
Principal Responsibilities:
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Responsible for tracking all customer contracts
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Working with sales to provide support and analysis of current and expiring contracts
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Being proactive and picking up the phone to follow up expiring contracts
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Working with sales to incentive customers staying with the business and signing longer contracts
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Booking a minimum of three meetings a day for the sales team
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You will have B2B telephone based customer service, tele sales or field sales experience
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You will be happy working in a business that need you to be flexible and adaptable
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To portray a professional visual and verbal image at all times
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To undertake training as required
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You will ideally drive
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You will be available in the Slough Office 4 days a week plus, 1 day WFH, once you have past your probation.
Salary of circa £25,000 to £35,000 dependant upon experience.
Sales Support B2B Retention employer: PageGroup
Contact Detail:
PageGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support B2B Retention
✨Tip Number 1
Familiarize yourself with the B2B sales landscape, especially in customer retention strategies. Understanding common challenges and solutions in this area will help you stand out during conversations with our team.
✨Tip Number 2
Practice your phone communication skills. Since this role involves making outgoing calls, being confident and clear on the phone is crucial. Consider role-playing scenarios to enhance your comfort level.
✨Tip Number 3
Research our company and its services thoroughly. Knowing what we offer and how we support our clients will allow you to engage more effectively with the sales team and demonstrate your enthusiasm for the role.
✨Tip Number 4
Be prepared to discuss your experience with KPIs and targets. We value candidates who can share specific examples of how they have met or exceeded goals in previous roles, particularly in a fast-paced environment.
We think you need these skills to ace Sales Support B2B Retention
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Sales Support B2B Retention position. Highlight your experience in customer retention and how it aligns with the role's requirements.
Tailor Your CV: Customize your CV to emphasize your B2B telephone-based customer service and sales support experience. Include specific examples of how you've met targets or KPIs in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for supporting the sales team and your ability to thrive in a fast-paced environment. Mention your proactive approach to following up on contracts and generating sales appointments.
Highlight Relevant Skills: In your application, make sure to highlight skills such as communication, adaptability, and professionalism. These are crucial for portraying a positive image while making outgoing calls and supporting the sales team.
How to prepare for a job interview at PageGroup
✨Show Your Sales Support Experience
Make sure to highlight any previous experience you have in sales support or customer retention. Be ready to discuss specific examples of how you've successfully supported a sales team and contributed to meeting targets.
✨Demonstrate Your Communication Skills
Since this role involves making outgoing phone calls, it's crucial to showcase your communication skills. Practice speaking clearly and confidently about your past experiences, and be prepared to engage in a mock call during the interview.
✨Be Target-Oriented
The job requires hitting B2B targets around customer retention, so come prepared with examples of how you've met or exceeded targets in previous roles. Discuss your strategies for achieving goals and how you stay motivated.
✨Research the Company and Its Clients
Take some time to research the consultancy business and its client sectors. Understanding their market and challenges will help you tailor your responses and show that you're genuinely interested in the role and the company.
