Sales Administrator in Wigan

• Fantastic career development and progression opportunities!
• Competitive salary + annual bonus

About Our Client

The organisation operates in the FMCG industry in Wigan.

Job Description

• Process customer orders accurately and ensure details are recorded clearly for internal teams.
• Maintain sales records, customer information and order data to support reliable reporting.
• Respond to customer queries promptly and provide clear updates on orders and account information.
• Prepare sales documents, order confirmations and related administration to keep activity on track.
• Coordinate with internal teams to ensure order fulfilment and delivery schedules are met.
• Collaborate closely with Supply, Demand, Commercial and Logistics teams
• Monitor order progress and follow up on outstanding actions to help meet customer requirements.
• Support the Customer Service department with general administration and accurate document management.
• Keep sales administration processes organised to help the wider FMCG operation run efficiently.

The Successful Applicant

A successful 'Sales Administrator' should have:

• Experience in Customer Service, Supply Chain or order processing/management, ideally within the FMCG sector (not essential)
• Confidence handling customer queries and providing clear, accurate updates.
• Strong attention to detail when entering and maintaining customer and order information.
• Ability to manage a varied workload and keep administrative tasks organised.
• Experience preparing sales documents and maintaining accurate records.
• Ability to work effectively with internal teams to resolve order-related queries.

What's on Offer

• Salary of £27,000 to £29,000, dependent on the level of experience.
• Annual bonus.
• Free parking.
• Matched pension contributions.
• Leading company with amazing career development opportunities.

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