At a Glance
- Tasks: Assist customers with queries and provide solutions through various communication channels.
- Company: A well-established organisation known for high-quality products and a supportive work environment.
- Benefits: Competitive hourly pay, flexible start times, and valuable experience.
- Other info: Opportunity to grow in a fast-paced environment while contributing to customer satisfaction.
- Why this job: Join a collaborative team and enhance your customer service skills in a dynamic setting.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in CRM software.
The predicted salary is between 12 - 15 £ per hour.
- Must be able to work in the office full time.
- About Our Client
The company is a well-established organisation, known for its commitment to providing high-quality products and services.
With a supportive work environment, this medium-sized company values operational excellence and customer-centric solutions.
Job Description
• As the Temporary Customer Solutions Advisor you will
- Respond to customer queries via phone, email, and other communication channels in a professional and timely manner.
- Maintain accurate and up-to-date records of customer interactions and resolutions.
- Collaborate with internal teams to resolve product or service issues effectively.
- Provide product information and guidance to customers as needed.
- Identify and elevate complex issues to the appropriate department for resolution.
- Ensure compliance with company policies and procedures during all customer interactions.
- Contribute to improving customer satisfaction and retention through proactive communication.
- Support the Customer Service department with administrative tasks as required.
- The Successful Applicant
A successful Temporary Customer Solutions Advisor should have
- Previous experience in a customer service or support role.
- Strong communication skills, both written and verbal.
- Proficiency in using customer relationship management (CRM) software.
- An ability to multitask and prioritise workload effectively in a fast-paced environment.
- A customer-focused mindset and problem-solving skills.
- Attention to detail and accuracy in handling customer information.
- What's on Offer
- Competitive hourly pay
- Temporary position providing flexible start time.
- Opportunity to gain valuable experience.
- Supportive and collaborative work environment in Andover.
- Temporary Customer Solutions Advisor • Andover, England
- #J-18808-Ljbffr
Temporary Customer Solutions Advisor employer: Page Personnel
Our client is an excellent employer, offering a supportive and collaborative culture that fosters employee growth and innovation within the Technology & Telecoms sector. With a hybrid working model and flexible hours, employees enjoy a healthy work-life balance while engaging with senior stakeholders and contributing to strategic initiatives. The company prioritises career development, providing opportunities for mentorship and progression, making it an ideal place for those seeking meaningful and rewarding employment.
