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For Companies At a Glance
- Tasks: Respond to customer enquiries and resolve issues via phone and email.
- Company: Join a small, supportive organisation in the business services industry.
- Benefits: Gain valuable experience, network, and enjoy a collaborative work culture.
- Why this job: Perfect for building skills in a friendly environment with potential for growth.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Immediate start with convenient access to public transport.
About Our Client
The hiring company operates within the business services industry and is known for its commitment to providing professional and reliable services. As a small-sized organisation, they pride themselves on fostering a supportive and collaborative work environment.
Job Description
The Successful Applicant
A successful temporary customer service professional should have:
What\’s on Offer
Temporary customer service employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary customer service
✨Tip Number 1
Familiarise yourself with the company’s services and values. Understanding what they offer and how they operate will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Since you'll be responding to customer enquiries, practice clear and concise responses to common customer issues to show you're ready for the role.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare examples from your past experiences that showcase your problem-solving skills and customer service abilities. Being able to share specific instances where you successfully resolved issues will set you apart from other candidates.
We think you need these skills to ace Temporary customer service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience. Emphasise your communication skills and any previous roles where you resolved customer issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've handled customer enquiries in the past and your ability to work collaboratively in a team.
Highlight Relevant Skills: In your application, clearly outline your problem-solving abilities and proficiency with CRM software. These are key skills that the hiring company is looking for.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Page Personnel
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service roles. Be ready to discuss specific situations where you successfully resolved customer issues or improved their experience.
✨Demonstrate Strong Communication Skills
Since the role involves responding to customer enquiries, practice articulating your thoughts clearly and concisely. Use examples from past experiences to illustrate your communication style.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Think of examples where you had to manage multiple tasks or resolve complex issues, and be prepared to explain your thought process.
✨Familiarise Yourself with CRM Tools
If you have experience with customer relationship management software, mention it during the interview. If not, do a bit of research on common tools used in customer service to show your willingness to learn.
