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For Companies At a Glance
- Tasks: Manage client accounts, resolve payment queries, and enhance the collections process.
- Company: Reputable organisation in central Southampton focused on high-quality finance solutions.
- Benefits: Competitive salary, comprehensive benefits, and potential for growth.
- Why this job: Join a supportive team and make a real impact in finance.
- Qualifications: Experience in accounting or finance, strong communication skills, and attention to detail.
- Other info: Fixed-term contract with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
The chance to work for a reputable business in central Southampton. Longer term opportunity for the right candidate.
About Our Client
This opportunity is with a well-established organisation. As a medium-sized company, they are focused on delivering high-quality accounting and finance solutions to their clients.
Job Description
As the Collections Advisor (12 month FTC) you will be responsible for:
- Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
- Communicate effectively with clients to resolve payment queries and disputes.
- Monitor accounts and identify overdue payments, taking appropriate actions to recover debts.
- Collaborate with internal teams to ensure accurate account information and financial records.
- Prepare and provide regular reports on account statuses and collection activities.
- Support the implementation of best practices and strategies to enhance the collections process.
- Maintain compliance with company policies and regulatory requirements.
- Provide exceptional customer service while managing sensitive financial matters professionally.
The Successful Applicant
A successful Collections Advisor (12 month FTC) should have:
- Ideally previous experience in accounting, finance, or a related field.
- Strong communication and negotiation skills to manage client relationships effectively.
- Excellent attention to detail and the ability to handle data accurately.
- Proficiency with accounting and finance software tools.
- A problem-solving mindset with the ability to resolve payment issues efficiently.
What’s on Offer
Competitive salary. Fixed-term contract opportunity with potential for growth. Opportunity to work within a well-established organisation in Southampton. Supportive and collaborative work environment. Comprehensive benefits package.
Collections Advisor (12 month FTC) in Southampton employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor (12 month FTC) in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and accounting sectors. You never know who might have a lead on a Collections Advisor role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to collections and client management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've resolved payment issues or improved processes, as this will highlight your fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Collections Advisor (12 month FTC) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounting or finance. We want to see how your skills match the Collections Advisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position and how your previous roles have prepared you for managing client accounts and resolving payment queries.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure to demonstrate your strong communication and negotiation skills in your application. We love candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Page Personnel
✨Know Your Numbers
Brush up on your accounting and finance knowledge before the interview. Be ready to discuss your experience with managing client accounts and resolving payment issues, as this will show you understand the role of a Collections Advisor.
✨Communication is Key
Prepare examples of how you've effectively communicated with clients in the past. Think about times when you resolved disputes or negotiated payments, as strong communication skills are crucial for this position.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your problem-solving mindset and ability to handle sensitive financial matters professionally.
✨Familiarise Yourself with Best Practices
Research best practices in collections and be prepared to share your thoughts on how you would enhance the collections process. This shows that you're proactive and committed to improving the company's operations.
