Senior Rent Officer

• Opportunity to join a growing Housing Association
• Potential Temp to perm opportunity

About Our Client

This organisation operates in the Housing sector and is based in East London.

Job Description

• Oversee and manage rental accounts, ensuring all records are accurate and up to date.
• Monitor rent payments and follow up on any arrears promptly.
• Support tenants with queries regarding rent and payment plans.
• Work closely with the property team to ensure smooth rent collection processes.
• Prepare reports and updates on rent collection performance for internal use.
• Assist in implementing policies related to rent management and collection.
• Collaborate with external agencies when necessary to support tenants effectively.
• Contribute to maintaining compliance with relevant regulations and guidelines.

The Successful Applicant

A successful Senior Rent Officer should have:

• Experience in managing rental accounts or similar responsibilities.
• Strong attention to detail and organisational skills.
• Good communication skills to support tenants and liaise with colleagues.
• Familiarity with property-related regulations and guidelines.
• The ability to work effectively in a team and independently.

What's on Offer

• An hourly rate of £22 to £28, dependent on the level of experience.
• Flexible working arrangements to suit your needs.
• Access to a cycle-to-work scheme.
• A season ticket loan to assist with commuting costs.
• An employee assistance programme for additional support.
• Monthly reflective practice sessions to enhance professional development.

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