This opportunity is with a global company in based, in Tunbridge Wells.
Job Description
- Respond to customer queries promptly and professionally, ensuring a high standard of service.
- Provide accurate information about products and services.
- Handle customer complaints and resolve issues efficiently.
- Maintain and update customer records in the system.
- Collaborate with other departments to address customer needs.
- Monitor and manage customer service emails and calls.
- Identify opportunities to improve customer satisfaction.
- Support the team with administrative tasks as required.
- Assist with office admin duties
The Successful Applicant
A successful administrator should have:
- Strong communication and interpersonal skills.
- Experience in a customer service advisor role or as an administrator
- Ability to handle queries and complaints with a calm and professional approach.
- Good organisational skills and attention to detail.
- Proficiency in using computer systems and databases.
- A proactive attitude and problem-solving mindset.
What's on Offer
- A permanent position based in Tunbridge Wells.
- Salary dependent on the level of experience.
- Benefits to be confirmed.
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Administrator in Royal Tunbridge Wells employer: Page Personnel
As a Tax Manager at our retail organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive daily rates, comprehensive benefits, and ample opportunities for professional growth, all within a vibrant location that fosters both personal and career development. Join us to make a meaningful impact while enjoying a supportive environment that prioritises your success.
