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For Companies At a Glance
- Tasks: Respond to customer inquiries and resolve complaints in a professional manner.
- Company: Reputable business services organisation with a supportive team culture.
- Benefits: Hybrid working options, private medical cover, and a permanent position.
- Why this job: Join a small team where your contributions make a real difference in customer satisfaction.
- Qualifications: Experience in customer service, strong communication skills, and a positive attitude.
- Other info: Great opportunity for career growth in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Hybrid Working Pattern
Private Medical Cover
About Our Client
The position is with a reputable organisation in the business services industry, known for its commitment to excellence and customer satisfaction. As a small-sized company, they provide a supportive and collaborative environment for their employees.
Job Description
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products or services to clients.
- Resolve customer complaints effectively and elevate issues when necessary.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to ensure customer satisfaction.
- Assist in identifying and addressing customer needs to improve services.
- Support the team in achieving service delivery targets and goals.
- Follow company policies and procedures to maintain service quality.
The Successful Applicant
- Previous experience in a customer service or client-facing role.
- Strong communication and problem-solving skills.
- Ability to work well under pressure and manage time effectively.
- Attention to detail and a commitment to accuracy.
- Proficiency in using customer service software and tools.
- A collaborative and team-oriented approach to work.
- A positive attitude towards learning and adapting to new challenges.
What’s on Offer
- Hybrid working options for a balanced work-life schedule.
- Permanant position within the business services industry.
- An opportunity to work in a small-sized, supportive team environment.
If you are enthusiastic about providing excellent customer service and are looking for a fulfilling career in a supportive environment, we encourage you to apply for this Customer Service Assistant role in Redhill today!
Customer Service Assistant in Redhill employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Redhill
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service scenarios. We want you to be ready to showcase your problem-solving skills and how you handle pressure!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Service Assistant in Redhill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Assistant role. Highlight your previous experience in customer service and how it aligns with the job description. We want to see how you can bring your unique skills to our supportive team!
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your problem-solving abilities and positive attitude!
Be Detail-Oriented: Attention to detail is crucial in customer service. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their application reflects their commitment to accuracy and quality.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our fantastic team!
How to prepare for a job interview at Page Personnel
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience that highlight your communication and problem-solving skills. Think about times when you resolved a customer complaint or went above and beyond to ensure customer satisfaction. These stories will demonstrate your capability for the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value the interviewer’s input. Don’t hesitate to ask for clarification if you don’t understand something; it shows you’re engaged and keen to get it right.
✨Emphasise Team Collaboration
Since the role involves working closely with internal teams, be ready to discuss how you’ve successfully collaborated with others in the past. Highlight your ability to work in a team-oriented environment and how you contribute to achieving common goals.
