- Opportunity to work within a respected international organisation.
- On going training and professional development.
About Our Client
This role is with a company in the industrial/manufacturing sector.
Job Description
- Respond to customer enquiries promptly and professionally.
- Provide accurate information about products and services.
- Coordinate with internal teams to resolve customer issues efficiently.
- Maintain up-to-date records of customer interactions and transactions.
- Ensure customer feedback is documented and relayed to relevant departments.
- Support the team in achieving customer satisfaction targets.
- Assist with the preparation of reports and customer data analysis.
- Contribute to continuous improvement of customer service processes.
The Successful Applicant
A successful Customer Care Specialist should have:
- Strong communication and problem-solving skills.
- Experience in customer service or a similar role.
- Ability to work collaboratively with internal teams.
- Good organisational skills and attention to detail.
- Proficiency in using customer service software or systems.
- A proactive approach to handling customer needs.
What's on Offer
- Salary £26,000
- Hybrid working arrangements for flexibility.
- Free on-site parking.
- Access to training and development opportunities.
Customer Care Specialist Redditch, England
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Customer Care Specialist in Redditch employer: Page Personnel
As a Tax Manager at our retail organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive daily rates, comprehensive benefits, and ample opportunities for professional growth, all within a vibrant location that fosters both personal and career development. Join us to make a meaningful impact while enjoying a supportive environment that prioritises your success.
