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- Tasks: Lead a team to deliver exceptional customer service and foster meaningful conversations.
- Company: Join Propel Holdings, a supportive company focused on your development.
- Benefits: Enjoy a competitive salary, hybrid working, and growth opportunities.
- Why this job: Make a real impact by leading a passionate team in customer service.
- Qualifications: Experience in customer service and strong leadership skills.
- Other info: Work in a vibrant environment with a focus on empathy and support.
The predicted salary is between 20400 - 40800 £ per year.
Supportive culture with real development opportunities.
Lead meaningful, empathy-driven customer conversations.
Salary: £34,000
Hybrid working: 3 days office and 2 days home based (Nottingham - must live within a commutable distance).
Location: Propel Holdings, Floor 8, Waterfront House, Station Street, Nottingham, NG2 3DQ.
Customer Service Team Leader in Nottingham employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader in Nottingham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and employees. This will help you tailor your responses and show that you're a great fit for their supportive environment.
✨Tip Number 2
Practice empathy-driven conversations! Role-play with a friend or family member to get comfortable discussing customer scenarios. This will help you demonstrate your ability to lead meaningful conversations during the interview.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer. Ask about their development opportunities and how they support team leaders. This shows you're genuinely interested in growing with the company and not just landing any job.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it gives us a chance to see your application in the best light possible. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Team Leader in Nottingham
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to lead meaningful, empathy-driven conversations. We want to see how you connect with customers and support your team in doing the same.
Tailor Your CV: Don’t just send a generic CV! We love seeing applications that are tailored to the Customer Service Team Leader role. Make sure to emphasise your leadership experience and any relevant skills that match the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and why you’d be a great fit for our supportive culture.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently!
How to prepare for a job interview at Page Personnel
✨Know the Company Inside Out
Before your interview, take some time to research Propel Holdings. Understand their values, mission, and the specifics of their customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their supportive culture.
✨Showcase Your Empathy Skills
As a Customer Service Team Leader, empathy is key. Prepare examples from your past experiences where you've successfully handled customer concerns with understanding and care. This will demonstrate your ability to lead meaningful conversations and connect with customers on a personal level.
✨Prepare for Hybrid Working Questions
Since this role involves hybrid working, be ready to discuss how you manage your time and productivity when working from home. Share strategies that have worked for you in the past, and express your enthusiasm for the flexibility this role offers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the development opportunities available within the company or how they measure success in the customer service team. This shows your eagerness to grow and contribute positively to the team.
