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For Companies At a Glance
- Tasks: Lead and inspire a team of managers to drive sales performance in a dynamic contact centre.
- Company: Join a people-focused company known for its excellent culture and growth opportunities.
- Benefits: Competitive salary, bonuses, 28 days holiday, and professional development.
- Why this job: Shape the future of a growing business while developing your leadership skills.
- Qualifications: Experience in telesales management and a proven track record in driving high performance.
- Other info: Exciting growth phase with a supportive leadership team and a vibrant office atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
A newly created senior role with real progression opportunity.
About Our Client
Are you a confident, fast-paced Sales Leader who thrives in a results-driven contact centre environment? This is a newly created senior leadership role within a growing, people-focused and highly regulated business - a company known for its excellent culture, collaborative environment, and commitment to doing things the right way.
We're looking for someone with telesales, contact centre and B2C experience, who has proven success managing managers and driving high-performing teams through data, coaching, and accountability.
Job Description
Reporting directly to the Head of Sales, you'll play a pivotal role in shaping and delivering the company's ambitious growth plans. You'll lead a group of five managers (four team managers and one admin manager), responsible for around 70 people in total. Two of your managers are experienced; two are newly promoted - so your ability to develop and empower others will be key.
This is a hands-on, senior sales leadership position where you'll:
- Drive performance across telesales and warranty teams through strong KPI management
- Identify performance gaps quickly and act decisively to resolve them
- Lead with trust, transparency and pace - no micromanagement, but high accountability
- Deliver strong sales results within agreed timescales
- Foster a "get it done" culture built on ownership, data-led decisions and high standards
You'll also be joining at an exciting time of growth and investment, with a supportive SLT, great energy in the office, and a genuine opportunity to progress internally.
The Successful Applicant
You'll already be operating as a Senior Sales Manager or equivalent in a fast-moving, call centre-based environment and have experience:
- Leading Sales and/or Telesales teams in a B2C environment (essential)
- Managing multiple managers for at least 18 months
- Driving sales performance through structured coaching, data analysis, and KPIs
- Handling difficult conversations with clarity and confidence
- Developing people - helping your managers grow into stronger leaders
- Working logically and methodically, keeping multiple projects moving at pace
You'll be the kind of leader who's trusted to deliver, thrives under pressure, and brings a strong mix of commercial focus and emotional intelligence.
What's on Offer
Salary: £45,000 (with scope to rise internally) OTE: £70,000-£85,000+ (monthly bonuses, accelerators, and trust bonuses linked to sales, and 5* performance) 28 days holiday + bank holidays Professional training and development Hours: Monday-Friday, full-time office-based (some flexibility for occasional home working)
Senior Telesales Manager in Manchester employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Telesales Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value collaboration and accountability. Think of examples from your past experiences that showcase your leadership skills and how you've driven performance in a telesales environment.
✨Tip Number 3
Showcase your coaching abilities! Be ready to discuss how you've developed managers and built high-performing teams. Use data to back up your success stories – numbers speak volumes in a results-driven role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our growing team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Senior Telesales Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Telesales Manager role. Highlight your leadership experience in telesales and B2C environments, and don’t forget to showcase your success in driving high-performing teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've developed managers and driven sales performance through data and coaching.
Showcase Your Leadership Style: In your application, let us know about your leadership approach. We want to see how you foster a culture of trust and accountability while empowering your team. Share any relevant experiences that demonstrate your ability to lead with transparency and pace.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our people-focused culture!
How to prepare for a job interview at Page Personnel
✨Know Your Numbers
As a Senior Telesales Manager, you'll need to demonstrate your ability to drive performance through KPIs. Brush up on relevant metrics from your previous roles and be ready to discuss how you've used data to improve sales outcomes. This shows you’re results-driven and understand the importance of accountability.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach, especially in developing managers. Think of specific examples where you've empowered your team or handled difficult conversations. This will highlight your emotional intelligence and ability to foster a positive culture, which is crucial for this role.
✨Emphasise Your Coaching Skills
Since this role involves coaching and developing others, come prepared with examples of how you've successfully coached teams in the past. Discuss your methods and the impact they had on performance. This will illustrate your hands-on approach and commitment to growth.
✨Align with Company Values
Research the company’s culture and values before the interview. Be ready to explain how your personal values align with theirs, particularly around trust, transparency, and high standards. This will show that you’re not just a fit for the role, but also for the company as a whole.
