At a Glance
- Tasks: Be the go-to person for residents, addressing their queries and keeping them updated.
- Company: A dynamic property organisation dedicated to high-quality service and professional growth.
- Benefits: Competitive salary, company car, and a stable permanent position.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Customer service experience, strong communication skills, and problem-solving abilities.
- Other info: Exciting opportunity to grow in the property sector with a focus on community engagement.
The predicted salary is between 30000 - 33000 Β£ per year.
This opportunity is with a medium-sized organisation specialising in the property sector. They are committed to delivering high-quality services and projects to their clients while fostering a professional work environment.
Job Description
- Act as the primary point of contact for residents, addressing queries and concerns promptly and effectively.
- Coordinate and communicate project updates to residents, ensuring transparency throughout the process.
- Organise and attend resident meetings to provide updates and gather feedback.
- Maintain accurate records of all interactions with residents and project-related activities.
- Work closely with project teams to ensure minimal disruption to residents during works.
- Conduct property visits to assess and address residents' needs and concerns.
- Assist in resolving disputes or complaints in a professional and timely manner.
- Ensure compliance with all relevant policies and procedures in the property industry.
The Successful Applicant
- Experience in a customer-focused role, preferably within the property sector.
- Strong communication and interpersonal skills to liaise effectively with residents and project teams.
- Organisational skills to manage multiple tasks and maintain accurate records.
- Problem-solving abilities to address and resolve resident concerns efficiently.
- Knowledge of property industry standards and procedures.
- A valid driving licence, as travel to various sites in Rotherham may be required.
What's on Offer
- A competitive salary ranging from Β£30,000 to Β£33,000 per annum.
- Company car provided to support your role.
- Permanent position with a stable organisation in the property industry.
If you are enthusiastic about becoming a Resident Liaison Officer and are ready to make a positive impact in the property sector, we encourage you to apply today!
Resident Liaison Officer in Manchester employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Resident Liaison Officer in Manchester
β¨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by practising common questions related to customer service and property management. We recommend role-playing with a friend to boost your confidence and refine your answers, especially around handling resident concerns and project updates.
β¨Tip Number 3
Showcase your organisational skills! Bring along examples of how you've managed multiple tasks or resolved disputes in previous roles. This will demonstrate your ability to handle the responsibilities of a Resident Liaison Officer effectively.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are ready to make a positive impact in the property sector.
We think you need these skills to ace Resident Liaison Officer in Manchester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in customer-focused roles, especially in the property sector. We want to see how your skills match what we're looking for, so donβt be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Resident Liaison Officer role and how you can contribute to our commitment to high-quality services. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves liaising with residents and project teams, make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past interactions, we want to see that you can connect with people effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and submit your details!
How to prepare for a job interview at Page Personnel
β¨Know Your Stuff
Make sure you brush up on the property sector and the specific role of a Resident Liaison Officer. Understand the key responsibilities, like addressing resident queries and coordinating project updates, so you can speak confidently about how your experience aligns with these tasks.
β¨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare examples that showcase your interpersonal skills. Think of times when you effectively resolved disputes or gathered feedback from residents, as these will demonstrate your ability to connect with people.
β¨Be Organised
Bring a notepad or digital device to jot down important points during the interview. This shows you're organised and ready to maintain accurate records, just like the job requires. Plus, it gives you a chance to ask insightful questions based on what you learn during the conversation.
β¨Demonstrate Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your problem-solving abilities, especially in customer-focused situations, as this will resonate well with the interviewers looking for someone who can handle resident concerns efficiently.