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- Tasks: Manage income collection and assist tenants with payment plans.
- Company: Public sector organisation focused on housing services in Manchester.
- Benefits: Competitive hourly rate, flexible hours, and valuable experience.
- Why this job: Make a real difference in the community while gaining essential skills.
- Qualifications: Experience in income collection or financial management preferred.
- Other info: Join a small team and enjoy a collaborative work environment.
The predicted salary is between 20 - 25 £ per hour.
This public sector organisation operates within the property industry and is committed to delivering efficient and professional housing services. As a small-sized team, they focus on ensuring the financial stability and well-being of tenants in the Manchester area.
Job Description:
- Manage income collection processes, ensuring timely payments from tenants.
- Maintain accurate and up-to-date tenant account records.
- Assist tenants with payment plans and offer advice on financial matters.
- Handle arrears cases and implement appropriate actions to recover outstanding payments.
- Work closely with other departments to address tenant queries and resolve issues.
- Generate reports on income collection and arrears for internal review.
- Adhere to policies, procedures, and regulations within the public sector framework.
- Provide excellent customer service and maintain professional communication with tenants.
The Successful Applicant:
- Experience working in income collection or financial management, ideally within the property or public sector.
- Strong organisational skills and attention to detail.
- Ability to work collaboratively with various teams and stakeholders.
- Excellent communication and customer service skills.
- Knowledge of relevant policies and regulations within the housing industry.
- Proficiency in using financial systems and software.
What's on Offer:
- Competitive hourly rate of GBP 20.0 to GBP 25.0.
- Temporary position offering flexibility and valuable experience in the public sector.
- Opportunity to work in a small-sized team in the property industry.
If you are ready to take on this rewarding opportunity as an Income Officer, apply today and make a difference in the public sector!
Interim Income Officer in Manchester employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Income Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property or public sector. Let them know you're on the hunt for an Interim Income Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of income collection processes and tenant support. We recommend practising common interview questions related to financial management and customer service to show you’re the right fit.
✨Tip Number 3
Don’t forget to showcase your organisational skills! During interviews, share examples of how you've managed tenant accounts or handled arrears cases effectively. This will highlight your attention to detail and problem-solving abilities.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We make it easy for you to submit your application and keep track of your progress. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Interim Income Officer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income collection or financial management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the public sector and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Customer Service Skills: Since this role involves maintaining professional communication with tenants, make sure to highlight any previous customer service experience. We love seeing examples of how you've gone above and beyond for clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Page Personnel
✨Know Your Numbers
Brush up on your financial management skills and be ready to discuss your experience with income collection. Be prepared to share specific examples of how you've successfully managed tenant accounts or handled arrears cases in the past.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with tenants, think of instances where you provided excellent customer service. Highlight your communication skills and how you resolved tenant queries effectively.
✨Familiarise Yourself with Policies
Make sure you understand the relevant policies and regulations within the housing industry. This will not only show your commitment to the role but also help you answer questions about compliance during the interview.
✨Prepare for Team Collaboration Questions
As you'll be working closely with other departments, be ready to discuss your experience in collaborative environments. Think of examples where teamwork led to successful outcomes, especially in financial contexts.
