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For Companies At a Glance
- Tasks: Manage properties, support tenants, and ensure compliance with housing policies.
- Company: Small Not For Profit organisation dedicated to quality housing services in Manchester.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the Manchester community while developing your career.
- Qualifications: Experience in property or housing, strong communication skills, and problem-solving abilities.
- Other info: Supportive environment with a focus on tenant relationships and community impact.
The predicted salary is between 36000 - 44000 £ per year.
About Our Client
The organisation is a small-sized Not For Profit operating within the property sector. It is committed to providing high-quality housing services and fostering positive tenant relationships in Manchester.
Job Description
- Manage a portfolio of properties, ensuring compliance with housing policies and procedures.
- Provide excellent customer service to tenants, addressing their queries and concerns promptly.
- Conduct property inspections and ensure maintenance issues are resolved efficiently.
- Support tenants in maintaining their tenancies and signpost them to relevant support services.
- Collaborate with internal teams and external agencies to address tenant needs effectively.
- Maintain accurate records and ensure data is updated on the housing management system.
- Assist in resolving disputes and complaints in a professional manner.
- Contribute to the development and implementation of housing initiatives and policies.
The Successful Applicant
- Previous experience within the property or housing sector.
- Knowledge of housing regulations and tenancy management.
- Strong organisational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using housing management systems or similar software.
- A proactive approach to supporting tenants and resolving issues.
What's on Offer
- Competitive salary ranging from £36,000 to £44,000 per annum.
- Permanent position within the Not For Profit sector.
- Opportunities to make a positive impact in the Manchester community.
- Supportive and inclusive working environment.
- Potential for professional growth and development.
If you are passionate about housing and ready to contribute positively in Manchester, we encourage you to apply for this Housing Officer role.
Housing Officer in Manchester employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission of providing high-quality housing services. Show them you're not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to address tenant concerns effectively. Role-play common scenarios with a friend or family member to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and contributing to the Manchester community.
We think you need these skills to ace Housing Officer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in the property or housing sector, and don’t forget to showcase your problem-solving skills and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing and how you can contribute to our mission. Be sure to mention any relevant experience and how it aligns with the role of Housing Officer.
Showcase Your Communication Skills: As a Housing Officer, excellent communication is key. In your application, demonstrate your ability to communicate effectively by using clear and concise language. This will show us that you can handle tenant queries and concerns with ease!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Page Personnel
✨Know Your Stuff
Make sure you brush up on housing regulations and tenancy management before the interview. Familiarise yourself with the specific policies and procedures of the organisation, as this will show your commitment and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you resolved tenant issues or improved relationships, as this will highlight your interpersonal abilities and proactive approach.
✨Be Ready to Problem-Solve
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Practice articulating how you would handle disputes or maintenance issues, showcasing your organisational skills and ability to collaborate with others.
✨Highlight Your Tech Savvy
Since proficiency in housing management systems is key, be prepared to discuss your experience with similar software. If you’ve used any relevant tools, mention them and explain how they helped you manage data effectively.
