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For Companies At a Glance
- Tasks: Log and manage customer questionnaires while ensuring clear communication with teams.
- Company: Reputable FMCG organisation known for high-quality products and services.
- Benefits: Competitive salary, hybrid working, generous holiday allowance, and supportive culture.
- Why this job: Join a dynamic team and contribute to continuous improvement in the food industry.
- Qualifications: Experience in documentation and understanding of food quality standards required.
- Other info: Great opportunities for growth and development in a thriving sector.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid Working Available
Work For A Global Business
About Our Client
This opportunity is with a reputable organisation in the FMCG sector. The company prides itself on its strong presence in the market and its dedication to delivering high-quality products and services to its customers.
Job Description
- Log and file all customer questionnaires from reception to completion, including customer portal requests.
- Maintain clear communication with the customer, the sales manager and other business partners during the completion process of questionnaires and queries to manage priorities.
- Complete customer questionnaires within the agreed lead time and coordinate with other departments to obtain information needed for customers.
- Respond to customer short queries related to regulatory, food safety, quality and CSR/ESG matters.
- Support Continuous Improvement program initiatives.
The Successful Applicant
A successful Documentation Specialist should have:
- Previous experience as a documentation specialist.
- Great understanding of Quality requirements and standards in the food industry (ISO, HACCP, BRC, GFSi, etc.).
- Experience within a Quality, Technical or R&D role in the Food Industry would be desirable.
- IT literate with proficiency in Microsoft Office applications, especially proficient in Excel.
- Experience working with retail online specification systems desirable (QADEX, Hamilton Grant etc.).
- Understanding of food ingredients and their functionalities.
- Food labelling / Food legislation training or understanding is essential.
- Able to handle changes in priorities.
- Ability to work under pressure to tight timelines.
- Basic knowledge of Chemistry would be useful along with numerical confidence.
What's on Offer
- Competitive salary.
- Hybrid working model with three days in the Maidstone office.
- Generous holiday allowance and supportive company culture.
- Opportunities for growth and development within the FMCG industry.
Documentation Specialist in Maidstone employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Documentation Specialist in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector, especially those who work in documentation or quality roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with ISO, HACCP, and other quality standards. Make it clear how you can add value to their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Documentation Specialist in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Documentation Specialist role. Highlight your experience in documentation and any relevant quality standards you've worked with, like ISO or HACCP. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Skills: Don’t forget to showcase your IT skills, especially your proficiency in Microsoft Office, particularly Excel. If you’ve worked with retail online specification systems, mention that too! We love seeing candidates who can hit the ground running.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage priorities and communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Page Personnel
✨Know Your Stuff
Make sure you brush up on your knowledge of quality standards in the food industry, like ISO and HACCP. Being able to discuss these confidently will show that you’re not just familiar with the requirements but also passionate about maintaining high standards.
✨Excel at Excel
Since proficiency in Microsoft Excel is key for this role, practice using functions and formulas that might come in handy. You could even prepare a few examples of how you've used Excel in past roles to streamline processes or manage data effectively.
✨Communication is Key
Prepare to demonstrate your communication skills during the interview. Think of examples where you’ve successfully managed customer queries or collaborated with different departments. This will highlight your ability to maintain clear communication, which is crucial for the Documentation Specialist role.
✨Stay Cool Under Pressure
Be ready to discuss how you handle tight deadlines and changing priorities. Share specific instances where you’ve thrived under pressure, as this will reassure them that you can manage the fast-paced environment typical in the FMCG sector.
