Technical Programme Manager with Telecommunications Experience Wanted.About Our ClientA company operating within the Technology & Telecoms industry are looking for a technical programme manager to join their senior team.Job DescriptionProcess Mapping & Current-State AssessmentCost-to-Serve & Performance AnalysisCustomer Experience & Outcome ImprovementOpportunity Identification & Solution DeliveryManage and track project progress across multiple work streams to ensure timely delivery.Coordinate with cross-functional teams to align on project goals and requirements.Identify potential risks and implement mitigation strategies to keep projects on track.Communicate project updates to stakeholders and ensure transparency.Ensure proper allocation of resources to achieve project objectives efficiently.Facilitate meetings and workshops to drive collaboration and problem-solving.Monitor project budgets and ensure spending aligns with financial plans.Maintain detailed project documentation and reporting for future reference.The Successful ApplicantA successful Technical Programme Manager should have:Hands on experience in technical programme deliveryStrong expertise in process mapping and customer journey mappingExperience in reducing cost to serve, contact volumes/ failure demandStrong analytical capabilityConfident in analysing operational dataStrong experience in managing technical projects within the Technology & Telecoms sector.Proven ability to coordinate multiple stakeholders.Excellent organisational and problem-solving skills.Strong communication skills to effectively share updates and manage expectations.Familiarity with project management tools and methodologies.A proactive approach to identifying and addressing risks or challenges.Strong expertise in process mapping and customer journey mappingExperience in reducing cost to serve, contact volumes/ failure demandStrong analytical capabilityconfident in analysing operational dataWhat's on OfferDaily rate - outside IR35 ( DOE ) senior level onlyhybrid - 3 days on site SomersetInitial 3 month with possibility to extendCreate a job alert for this search
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Technical Programme Manager in London employer: Page Personnel
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