At a Glance
- Tasks: Provide top-notch desktop support and troubleshoot tech issues in a fast-paced financial environment.
- Company: Leading financial services firm located in the heart of London.
- Benefits: Competitive daily rate, long-term contract, and dynamic work environment.
- Other info: Join a proactive team and enhance your skills in a vibrant city setting.
- Why this job: Make a direct impact on user experience while working with cutting-edge technology.
- Qualifications: 2+ years in desktop support, strong Windows 11 and Microsoft 365 knowledge.
The predicted salary is between 38250 - 46750 £ per year.
- Competitive day rate - long term contract
- Have direct impact on user experience in a fast paced environment
- About Our Client
The organisation operates in the Financial Services industry and is based in central London
Job Description
- Provide Level 1 and Level 2 desktop support via phone, email, and in person.
- Troubleshoot and resolve hardware, software, application, and mobile device issues.
- Install, configure, and upgrade desktops, laptops, peripherals, and software.
- Investigate incidents methodically and identify root causes to prevent recurring issues.
- Prioritise support requests based on business impact and urgency.
- Keep users informed with clear and timely communication throughout issue resolution.
- Collaborate with engineering and wider IT teams to resolve complex technical problems.
- Support enterprise desktop standards, system configurations, and automation initiatives.
- Create and maintain technical documentation, support procedures, and user guides.
- Assist with IT projects while maintaining high-quality day-to-day support services.
- The Successful Applicant
A successful 'Desktop Support Engineer' should have
- Minimum of 2 years' experience in a desktop support or IT support role.
- Strong knowledge of Windows 11 and Microsoft 365 technologies.
- Experience supporting Microsoft Intune-managed environments.
- Knowledge of Windows-based PCs, i OS devices, and remote user support.
- Practical troubleshooting skills across hardware, software, operating systems, event logs, and networking fundamentals.
- Ability to diagnose and resolve technical issues both remotely and face-to-face.
- Understanding of desktop management standards, automation, and best practices.
- Experience contributing to technology projects and delivering against deadlines.
- Excellent customer service, communication, and stakeholder management skills.
- Proactive, organised, and capable of managing multiple priorities in a busy environment.
- What's on Offer
- Interim Desktop Support Engineer contract based in City of London
- Daily rate of £250 to £350, dependent on the level of experience.
- Desktop Support Engineer, Financial Services - Trade Floor City of London, England
Desktop Support Engineer, Financial Services - Trade Floor in London employer: Page Personnel
As a Tax Manager at our retail organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive daily rates, comprehensive benefits, and ample opportunities for professional growth, all within a vibrant location that fosters both personal and career development. Join us to make a meaningful impact while enjoying a supportive environment that prioritises your success.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer, Financial Services - Trade Floor in London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Page Personnel that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Desktop Support Engineer, Financial Services - Trade Floor in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Page Personnel, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Page Personnel can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Page Personnel will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Page Personnel
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Page Personnel. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Page Personnel.
