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- Tasks: Support customers through the remortgage process and handle various enquiries.
- Company: Join a reputable legal business in Leeds with a focus on customer service.
- Benefits: Enjoy a salary up to £26,000, full training, and excellent progression opportunities.
- Why this job: Be part of a growing team in a supportive environment with great facilities.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Immediate interviews available—apply now to secure your spot!
The predicted salary is between 15600 - 36400 £ per year.
Page Personnel have just registered a new exciting Permanent Legal Customer Service Advisor Position in Leeds! If you are experienced within customer services and looking for that next step in your career with a business that will provide excellent training and progression then please apply now! Client Details Page Personnel have just registered a new exciting Permanent Legal Customer Service Advisor Position in Leeds! If you are experienced within customer services and looking for that next step in your career with a business that will provide excellent training and progression then please apply now! Description As a Legal Customer Service Advisor you will be supporting customers who are going through the remortgage process handling a variety of enquiries ensuring service level agreements are exceeded. The role will be mainly telephone based and will be working alongside a team of case workers to guide clients throughout the process and chase up required documents for the file. You will be also corresponding with third parties such as banks handling queries to enable the file to be progressed. Profile Previous customer service experience this could be from a range of backgrounds Excellent communication skills and a confident telephone manner The ability to work in fast paced customer focused environment Excellent organisation and a keen eye for detail A good team player Job Offer Salary of up to £26000 dependent on experience+ reputable business within the Legal Field+ no sector experience required and full training provided+ excellent progression and development plan+ significantly growing business+ central Leeds+ superb prestigious offices+ brilliant on site facilities+ good benefits package+ lovely team and environment+ immediate interview apply now to avoid disappointment
Legal Customer Service Advisor employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the remortgage process and common customer queries related to it. This knowledge will help you stand out during the interview and demonstrate your proactive approach.
✨Tip Number 2
Practice your telephone communication skills. Since the role is mainly telephone-based, being able to convey information clearly and confidently will be crucial in impressing the hiring team.
✨Tip Number 3
Highlight any experience you have in fast-paced environments. Share specific examples of how you've successfully managed multiple tasks or handled challenging customer interactions.
✨Tip Number 4
Show your enthusiasm for teamwork. Prepare to discuss how you collaborate with others and support your colleagues, as this role requires working closely with case workers and third parties.
We think you need these skills to ace Legal Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. Emphasize any roles where you handled inquiries or worked in a fast-paced environment, as this is crucial for the Legal Customer Service Advisor position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your excellent communication skills and how they will help you support customers during the remortgage process.
Showcase Relevant Skills: Highlight your organizational skills and attention to detail in your application. Provide examples of how you've successfully managed multiple tasks or projects in previous roles.
Prepare for the Interview: If you get invited for an interview, prepare by researching common customer service scenarios and how you would handle them. Be ready to discuss your experience and how it relates to the responsibilities of the Legal Customer Service Advisor.
How to prepare for a job interview at Page Personnel
✨Showcase Your Customer Service Experience
Make sure to highlight your previous customer service roles during the interview. Share specific examples of how you've handled customer inquiries and resolved issues, especially in a fast-paced environment.
✨Demonstrate Excellent Communication Skills
Since the role is telephone-based, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would communicate effectively with clients and third parties, ensuring that you can convey complex information simply.
✨Emphasize Team Collaboration
As a Legal Customer Service Advisor, you'll be working closely with case workers. Be ready to discuss your experience as a team player and how you contribute to a positive team dynamic, especially in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage multiple tasks or handle difficult customers, and be prepared to explain your thought process and the outcomes.
