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For Companies At a Glance
- Tasks: Coordinate with global B2B customers, process orders, and manage export documentation.
- Company: Join a leading global manufacturing and distribution company in Leeds.
- Benefits: Generous salary, free food, flexible hours, and ample holiday allowance.
- Why this job: Be part of a dynamic team delivering world-class service to international clients.
- Qualifications: Experience with export documentation and strong attention to detail required.
- Other info: Enjoy free parking and a supportive work environment with growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Global Manufacturing & Distribution
About Our Client
Page Group are delighted to be supporting an industry leading, Global Manufacturing & distributor, in their search for a new Customer Service & Export Coordinator. Our client prides themselves on providing the best working environment for their staff, and this translates into providing a world class service to their B2B customer base.
Job Description
- Work with global B2B customers to provide quotations and process orders in line with customer requirements
- Monitor stock levels to ensure products meet expected customer demand
- Negotiate freight costs with existing suppliers taking into account costs, reliability and service
- Plan and arrange the dispatch of international sales orders via air, sea and land, including accurate shipping documents
- Produce relevant and accurate export documentation based on customer requirements or specific country regulations, including Certificate of Origins etc
- Provide a world class level of service to customers via phone and email
- Take ownership of assigned customer issues, handling sensitively and proactively with minimal impact to the customer
The Successful Applicant
- Experience with Export Documentation and Export regulations
- Strong attention to detail
- Experience working with B2B customers
- Ability to work as part of a team
What's on Offer
The role of Customer Service & Export Coordinator will join a growing business based in Leeds. The role offers:
- Generous Salary
- 08:30 to 16:30 Monday to Friday (some flexibility)
- Free food provided, plus 2 additional breaks
- Free parking onsite
- Generous holiday allowance
- Xmas shut down
Customer Service & Export Coordinator in Leeds employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Export Coordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show them that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and export coordination. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace Customer Service & Export Coordinator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Service & Export Coordinator. Highlight your experience with export documentation and B2B customer service, as these are key for us.
Showcase Your Attention to Detail: In your application, give examples that demonstrate your strong attention to detail. This is crucial for ensuring accurate shipping documents and meeting customer requirements, which we value highly.
Be Proactive in Your Cover Letter: Use your cover letter to show how you take ownership of customer issues. Share a brief story about a time you handled a challenging situation effectively, as this will resonate with our commitment to world-class service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Page Personnel
✨Know Your Export Documentation
Make sure you brush up on your knowledge of export documentation and regulations. Familiarise yourself with terms like Certificate of Origin and any specific country requirements that might come up during the interview. This will show that you're not just interested in the role, but that you’re also prepared to hit the ground running.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, especially in a B2B context. Think about times when you handled customer issues sensitively and proactively. This will help you illustrate your ability to take ownership of customer problems, which is key for this role.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this position, be ready to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to double-check your work, especially when it comes to processing orders and producing shipping documents.
✨Be Ready to Discuss Teamwork
This role requires collaboration, so think of examples where you've successfully worked as part of a team. Highlight how you communicate with colleagues and contribute to group goals. This will demonstrate that you can fit into their working environment and help maintain that world-class service they pride themselves on.
